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Commercial Claims Executive

4 months ago


Ipswich, United Kingdom Employment Specialists Ltd Full time

Our Client, a major Insurance Brokerage, is looking to recruit another Claims Executive to work in a busy and successful department.

Our Client has successfully proved that hybrid working operates well for them, their Clients and their people, so this is a role that can be performed between your home and their office.

You will be working across Commercial classes and will be involved in all stages of the claims process from first notification to settlement, including some with major losses.

As Claims Executive it will be your responsibility for providing exceptional customer service and relationship management for your clients.

Your responsibilities as a Claims Executive will include:

Manage from notification to settlement mainly Commercial Claims including Motor, Property and Casualty claims
Dealing with queries from clients and Insurers
Negotiating to reach the best settlement possible for your clients whilst maintaining a good relationship with Insurers and claimants
Provide accurate technical advice on policy coverage and explain the correct claims process
Preparation of claims experience for Account Handlers
Maintain accurate system records including amendments of reserves and reporting upwards where appropriate
Develop and maintain good relations with Insurers and keep abreast of market developmentsTo be successful in the role of Claims Executive you will demonstrate the following:

Commercial Claims Handling experience to ideally include Property Claims
Confident telephone manner and good interpersonal and communication skills
The ability to manage your workload with the minimum supervision