Senior Direct Payments Support Officer

Good Morning,

I am currently representing Tower Hamlets Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Senior Direct Payments Support Officer this role will be: Hybrid E14 2BG

The right candidate will:

* Maintain current knowledge of national frameworks and legislation pertaining to the role which could include direct payments, personal health budgets, and personalisation

* To provide day-to-day advice, support, and guidance to Direct Payment Support Officers to ensure the delivery of a high quality service that translates individuals’ Support Plans into effective and appropriate packages of support that offer good value for money

* To ensure that the Council’s ICT case management/workflow solution is used by staff to record interventions and work undertaken and contribute to any improvements for the system to enhance processes and performance

* To ensure that all Direct Payments are costed accurately with agreed suppliers accordingly and that all requests are quality assured using local procedures to achieve best value

* To ensure that effective and appropriate arrangements are in place for managing Personal Budgets and paying Personal Budgets as Direct Payments to individuals

* To allocate incoming work to Direct Payment Support Officers in a timely manner, including the appropriate management and delegation of duty tasks

We require the following:

* Has experience and is skilled in a variety of public, community and customer engagement and involvement methods and communicates effectively with diverse groups of people

* Ability to work with practitioner colleagues through the support planning and Direct Payments process to promote best practice and encourage innovation

* Thorough understanding of the impact of key Health and Social Care Legislation/Initiatives i.e. Community Care (Direct Payments) Act 1996, Care Act 2014, Children and Families Act.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon