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Internal Sales Support

2 months ago

Guildford, United Kingdom Faith Recruitment Full time

Do you have excellent communication skills and thrive in a busy setting? Our fantastic client is seeking a highly dedicated professional with a passion for delivering excellent internal support to sales team. This role consists of building great internal relationships with the account managers and provide support with any administrative activity.

Duties and responsibilities will include:

Carrying out sales processes in an efficient and effective manner

Updating price lists accordingly

Providing great admin support including taking orders and updating invoices

Support on monthly sales reports

Building great relationships with clients

Ensuring fantastic customer experience

Supporting the sales team with customer enquiries

Managing complaints when required

Directing any specific complaints to the appropriate team escalating when necessary

Accurately updating information and documentation as required

Entering data relevant to the IT systems

Working towards company compliance and data protection

Liaising with the warehouse manager keeping to time frames

Acting as first point of contact for initial client contact

Key skills and experience required:

Have fantastic communication skills

Demonstrate strong MS office package skills including Word and Excel

Be adaptable to the needs of the role

In return my client offers a lovely working environment with the opportunity to bring your skills to the forefront in a likeminded team, working hours are Monday to Friday 8.30am - 5pm. Please apply to be considered for this great opportunity