Customer-Facing Mobile

4 days ago

SunburyonThames, United Kingdom IT Talent Solutions Full time

Customer-Facing Mobile Consultant

IT Talent is excited to present a dynamic opportunity for a Customer-Facing Mobile Consultant with strong customer-facing and consulting skills. This role places a high emphasis on client interaction, consultancy, and innovation in the mobile space, with development programming skills being a desirable asset.

In this position, you will be pivotal in researching, testing, and integrating new mobile technologies and frameworks while providing top-tier consultancy and support to our clients.

Core Responsibilities:

* Troubleshoot, understand, resolve, and document issues in complex customer environments.

* Serve as a technical liaison with customer mobile and third-party mobile teams to drive innovation.

* Stay updated on the latest software releases, installation requirements, and new feature configurations.

* Conduct research in new mobile application technologies.

* Participate in team meetings to share knowledge, ideas, and collaborate on innovative solutions.

* Provide clear, concise, and timely updates on high-priority items and escalate issues when necessary.

* Represent our organization in customer interactions via calls, video meetings, or on-site visits.

* Advise on product integration, best practices, and potential use cases.

* Develop training materials and deliver training to both internal teams and external customers to build knowledge in the mobile space.

* Continuously learn and stay up to date with emerging technologies.

* Seek out new technical solutions and anticipate future needs.

Skills and Requirements:

* 2+ years of mobile application development experience on either iOS (including SwiftUI) or Android (including JetPack Compose), with a willingness and ability to learn the other platform.

* Proficiency in development using xCode or Android Studio.

* Experience in customer-facing roles, potentially having worked at a mobile development agency or consultancy.

* Proven real-time experience in debugging code written by others.

* Exceptional multi-tasking abilities.

* A natural technologist with a demonstrated passion for learning and developing new skills.

* Excellent communication, problem-solving, and analytical skills.

* Ability to convey complex topics effectively to both business and technical audiences.

* A technical BSc in Business and Information Systems, Computing and Business, IT, or MIS.

* Ability to work both as part of a supportive, well-established team and independently in an organized manner.

This is a fantastic opportunity to work within a supportive team environment while also being self-sufficient and organized. You'll be at the forefront of mobile technology, helping to shape the future of our client’s mobile offerings

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