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Customer-Facing Mobile Consultant
3 months ago
Customer-Facing Mobile Consultant
IT Talent is excited to present a dynamic opportunity for a Customer-Facing Mobile Consultant with strong customer-facing and consulting skills. This role places a high emphasis on client interaction, consultancy, and innovation in the mobile space, with development programming skills being a desirable asset.
In this position, you will be pivotal in researching, testing, and integrating new mobile technologies and frameworks while providing top-tier consultancy and support to our clients.
Core Responsibilities:
- Troubleshoot, understand, resolve, and document issues in complex customer environments.
- Serve as a technical liaison with customer mobile and third-party mobile teams to drive innovation.
- Stay updated on the latest software releases, installation requirements, and new feature configurations.
- Conduct research in new mobile application technologies.
- Participate in team meetings to share knowledge, ideas, and collaborate on innovative solutions.
- Provide clear, concise, and timely updates on high-priority items and escalate issues when necessary.
- Represent our organization in customer interactions via calls, video meetings, or on-site visits.
- Advise on product integration, best practices, and potential use cases.
- Develop training materials and deliver training to both internal teams and external customers to build knowledge in the mobile space.
- Continuously learn and stay up to date with emerging technologies.
- Seek out new technical solutions and anticipate future needs.
Skills and Requirements:
- 2+ years of mobile application development experience on either iOS (including SwiftUI) or Android (including JetPack Compose), with a willingness and ability to learn the other platform.
- Proficiency in development using xCode or Android Studio.
- Experience in customer-facing roles, potentially having worked at a mobile development agency or consultancy.
- Proven real-time experience in debugging code written by others.
- Exceptional multi-tasking abilities.
- A natural technologist with a demonstrated passion for learning and developing new skills.
- Excellent communication, problem-solving, and analytical skills.
- Ability to convey complex topics effectively to both business and technical audiences.
- A technical BSc in Business and Information Systems, Computing and Business, IT, or MIS.
- Ability to work both as part of a supportive, well-established team and independently in an organized manner.
This is a fantastic opportunity to work within a supportive team environment while also being self-sufficient and organized. You'll be at the forefront of mobile technology, helping to shape the future of our client’s mobile offerings.
