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Project Coordinator

4 months ago

Chester, United Kingdom Adecco Full time

Join our client, a leading financial institution based in Chester, as their new Project Coordinator In this exciting role, you will be an integral part of the operations team, supporting various departments with operational projects and driving new initiatives forward. With a focus on enhancing system functionality and ensuring smooth operations, you will play a crucial role in the organisation's success.

Salary: upto £25,000

Location: Chester

Hours: Monday-Friday, 37.5 hours p/week

Duration: Permanent

Responsibilities:

Act as the primary point of contact for operational teams, coordinating change requests to improve system functionality.
Collaborate with internal stakeholders and IT to progress projects and ensure their successful implementation.
Conduct user acceptance testing and provide support for the roll-out of new initiatives and training.
Take ownership of UAT testing, liaising with the UAT team and your colleagues in Operations, gaining sign-off from managers, and delivering results to colleagues.
Ensure up-to-date operational processes, scripts, templates, and communications, obtaining sign-off before rolling them out to colleagues.
Monitor transactions and screen payments, investigating any unusual activity to identify potential money laundering or terrorist financing risks.
Manage and resolve customer complaints in line with procedures and regulatory requirements.
Communicate effectively with stakeholders, adapting your communication style to various audiences.
Work closely with compliance, MLRO, and IT to ensure regulatory procedures are followed.
Contribute to the development of a diverse and inclusive culture within the organisation.Skills and Experience:

Required Skills/Experience:

Ability to multitask and work on multiple projects simultaneously.
Strong stakeholder relationship-building skills.
Technical proficiency using a variety of systems.
Thrives in a fast-paced environment that embraces change.Desirable Skills/Experience:

Experience in transaction monitoring and payment screening.
Previous complaint handling experience.
Project management experience.
Previous work in a financial services environment.
Knowledge of regulatory policies within the financial services sector.Our client's office is conveniently located Chester, with parking available. The office is also a stones throw away from Chester train station

If you are looking for an exciting opportunity within the finance industry and have the skills and experience outlined above, we invite you to apply today Join our client and be part of a team dedicated to driving operational excellence and success. Apply now

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website