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File Handler

3 months ago

Liverpool, United Kingdom Swift Temps Ltd Full time

Swift Placements are recruiting on behalf of our fantastic client based in Liverpool. They are a leader in their field and provide the highest quality service to their clients. They are now seeking a dedicated File Handler to join them on a full time permanent basis.

The successful candidate will be running a mixed caseload of lower value intermediate cases predominantly minor head injury cases. These will be a mix of Portal, Fixed and OIC Costs cases including RTA, EL/PL/OL.

Key Duties:

* Working to targets for the setting and issuing of cases and securing positive client reviews.

* Deal with fixed fee and Portal RTA, Untraced and Uninsured MIB claims and a limited number of PL/OL and EL claims when required.

* Obtaining relevant evidence in a timely and efficient manner, liaising with medical and non-medical experts when required.

* Take a pragmatic commercial approach to settlements and advising clients as to litigation/cost risks.

* Ensure clients are kept informed and up to date on a regular basis throughout the life of the claim.

* Continually risk assess from the outset and duration of the case to ensure that the prospects of success are sufficient to justify continuance.

* Support and mentor new/less experienced members of the team with any issues in terms of clients, referrers, external agencies and procedure etc.

Skills:

* Experience running own caseload of RTA files plus a proven track record of running a successful Portal, OIC, Fast and/or Multi/Intermediate track caseload within a Personal Injury environment.

* Proven track record of excellent client feedback.

* Good knowledge of the CPR and/or relevant case law as well as current legislation in order to progress claims in a timely manner.

* The ability to liaise and build up a rapport.

* Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.

* Excellent time management and organisational skills, with a calm and methodical approach to work and a flexible, adaptable attitude to resolving issues.

If you are ready to take on this exciting opportunity please submit your updated CV now

Benefits:

* Competitive salary

* 25 days annual leave plus bank holidays

* Option to buy additional annual leave

* Health & wellbeing programme

* Training & development

* Hybrid working