Customer Service Advisor

2 weeks ago

Marchwood, United Kingdom Pertemps Southampton Full time

Customer Service Advisor
£25,000p/a
Southampton
40 per week, split over shifts covering evenings and weekends.

The role of the Customer Sales Advisor is to ensure customers receive a consistently high level of service.
In addition to providing day-to-day help to our customers, the Customer Services Advisor will contribute to the overall cleanliness appearance and overall effectiveness
of the operation.

Main Duties:

Deal with sales enquires from customers over the telephone and face to face
Maximise sales enquires
Complete all administrative tasks to ensure compliance with company procedures
Maintain a clean and tidy site

Ideally you will also hold a fork-lift licence, however this is not essential.

Give customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company
Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
Respond effectively to the diverse needs of each customer
Ensuring the store presents itself to a high standard of cleanliness
Ensure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike

In order to be successful in the position the candidate will need to demonstrate: a good level of written and verbal communication skills
Be comfortable working in a small team environment and adapt to lone working

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