Travel Sales Advisor

4 weeks ago


Royal Wootton Bassett, United Kingdom Frankly Recruitment Full time

We are looking for motivated, driven and passionate individuals to join a dynamic team within a well-established travel company.

Specialists in creating unique travel packages. Your role is to take the incoming call and convert it into a booking No outgoing calls.

In your first year, uncapped commission has the potential to boost your salary from £23/25k to £45,000 and even higher in your second year

Shift patterns on a rota from 8:45am - 8pm including weekends.

If you are an excellent communicator with a passion for sales who can demonstrate your ability to achieve sales targets and KPI’s this is the role for you

Typical activities of the role include:

Responding to inbound calls and understand the customers’ needs, build rapport and offer expert cruise and land holiday solutions

Provide excellent service to all customers, utilizing your excellent communication skills to treat every customer as an individual.

Create fantastic customer engagement, understand the customer’s requirements, pitch and close the sale

The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements

Meeting, or exceeding, company KPI’s

Making accurate cost calculations, and providing customers with quotations quickly and efficiently

Produce accurate administration work to complete booking process

Work pro-actively as part of a small team within a large department of Sales Advisors (circa 30+ people) bringing energy and drive to a fast moving and dynamic environment

Work effectively with other departments to ensure understanding of products

You will need to be:

Highly motivated, results orientated, driven to accomplish goals and have a high degree of self –motivation

Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations

Able to thrive under pressure

Demonstrate resilience and focus on opportunities, high quality and business profit.

Great attention to detail

Good working knowledge of Excel, Word, Outlook and the internet


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