It Support Technician

4 weeks ago

Lincoln, United Kingdom Future Prospects Group Ltd Full time

IT Support Technician
Lincoln, Full Time, Permanent
£25,000

We are looking to recruit experienced IT Support Technician to join our Lincoln Clients IT and Development department to support their growth and expansion.

THE ROLE

As an IT Support Technician you will be responsible for:

* Experience in an IT support environment including first line

* Ability to support a wide range of desktop applications across Windows and Mac, primarily Microsoft products

* Experience of MS server 2012 administration (Active Directory, group policies, roaming profiles, DHCP, DNS, DFS)

* Knowledge of networking equipment (e.g. firewalls, switches, structured cabling, patch panels and an understanding of TCP/IP principles)

* Ability to troubleshoot and maintain hardware across a variety of workstations

* Understanding of security principles within an office IT environment

* An understanding of VoIP system administration

Duties and Responsibilities:

* Day to day support of the office IT and VoIP systems

* Support and maintenance of servers and infrastructure to ensure they work effectively across the business

* Provide IT helpdesk support

* Maintaining antivirus (ESET) and software security

* Monitoring backup schedules and coordinate daily back up routines both locally and to Amazon S3

* Ensure high availability of all IT systems and infrastructure

* Windows updates and application updates

* Out-of-hours support on rotation

* Maintaining a disaster recovery plan and ensuring business continuity with the available resources

* Ensuring system and policy changes are fully documented and kept up to date

* Facilities management and building support where required

* Ad hoc IT related tasks

THE CANDIDATE

The Successful IT Support Technician candidate will be:

* An ambitious person

* You’ll be willing to work your way up in an IT Support environment

* Good hands-on technical skills

* Covering business desktop computing

* Server administration with an understanding of TCP/IP networking and telecoms

THE BENEFITS

The Benefits for this IT Support Technician role are:

* 20 days holiday plus bank holidays

* On Site parking

* Office events

THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.

The services of Future Prospects are those of an Employment Agency

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