Technical Author

3 weeks ago


London, United Kingdom Hays Technology Full time

£ Market Rate (Inside IR35)

London / Hybrid (2 days a week on site)

3 months initially

My client, who is a high-profile insurer, requires an experienced Technical author to analyse and evaluate complex information, to create clear and concise technical documentation for various audiences.

Key Requirements:

A wealth of experience working as a Technical Author in a large, complex organisation
Expertise in researching, evaluating, and developing content to create consistent procedure manuals and documentation in alternative media forms for user success
A good understanding of DevOps processes and Software Development, with a willingness to learn
Capability to teach the team how to write meaningful documentation and create templates that are precise and technical
The ability to work alongside engineers to improve user experience by refining information and creating visuals / diagrams for technical support content
Previous use of XML tools to create documentation
Excellent verbal and written communication, with a keen eye for detail
Nice to have:

Immediate availability
Firm understanding of Agile ways of working
Familiarity with ConfluenceIf interested, with relevant experience, please email your latest CV

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