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Parts Supervisor

2 months ago

Harlington Greater London, United Kingdom Red Sky Personnel Ltd Full time

Red Sky are currently looking for a Parts Supervisor working in a busy workshop by Heathrow Airport. The workshop is home to all GSE (Ground Support Equipment) equipment making it very different from the normal

Main Purpose of the role

Manage, coach, and develop a team, embodying the business core values. Handle stock and customer expectations in a busy environment, meeting KPIs for Parts Excellence and ensuring excellent customer service. Oversee receiving, storing, issuing, and recording traceability of all materials and equipment. Regular customer meetings required. Training provided for daily activities in a dynamic store's environment. Travel between locations (Heathrow, Gatwick, Luton, Manchester, Stansted, Edinburgh, Glasgow, and others as needed)

Main Responsibilities

Materials Issue

Oversee daily Parts department activities, prioritising customer service and communication. Coach and develop staff, monitor KPIs, implement action plans, and meet business goals. Work with customers to interpret requirements and advise on parts/services. Identify technician needs, provide prompt counter service, and respond to calls courteously. Issue materials with correct paperwork, purchase locally as needed, and pack stock orders for delivery. Ensure proper booking of parts, deliver materials to work areas, update the Workshop Supervisor, and organise parts delivery to other entities.

Goods Inward

Check and receipt deliveries, unload vehicles safely, and drive the Forklift Truck (if licensed). Organise the quarantine area, notify suppliers of damaged goods or short shipments, and locate and label new stock items. Ensure parts are sorted for collection or delivery to correct locations.

Stock Control

Participate in stock counts and reconcile against ELC inventory. Ensure stock items have barcodes, maintain full traceability of all materials/items, and store items appropriately based on size and weight.

Experience & Qualifications

Full UK driving license as driving to other sites will be required
Minimum Level of commercial vehicle knowledge
Minimum level 2 city and Guilds or IMI qualification
Proven people management experience
Prior experience in fast paced engineering sector
What's on offer?

Monday - Friday (Apply online only) or (Apply online only)
A salary of up to £42,000 DOE