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Parts Advisor

2 months ago

Somerset, United Kingdom Kemp Recruitment Ltd Full time

About your new company
Passion and success are what sets this business apart from its competition. 
 
Prioritising honesty, consistency and value to customers and employees alike.  With development opportunities and long-term careers, you won’t be disappointed.
 
About your new Parts Advisor role

Focuses on delivering great customer experience by providing advice and support
Ensuring all the back of house stock maintenance processes are adhered to
This also includes being able to provide data and reports to ensure the parts function and inventory meets customer demand and is in line with manufacturer guidelines. 
What you will need to be successful

Responding to customer incoming telephone calls/emails for parts enquiries.
Assisting customers, identify parts, provide prices and availability.
Preparing orders for parts picking and collection/delivery.
Monitor and maintain all elements of stock levels in accordance with processes.
Working within the team to maintain departmental flow.
Advising customers to best value options for service parts.
Place orders using the manufacturers systems.
Continually maintains close communication with Service Engineers, internal departments, suppliers, and customers to keep them advised of the progress of parts requests.
Process of parts being invoiced and allocated to jobs to service counter & trade sales.
Stock checks, auditing and ensuring all discrepancies solved either internally or with supplier. 
What you will get in return

Competitive Salary 20k-28k DOE
Company sick pay
Product & technical training
Career development and long-term employment
Staff Discount/Tool Allowance
Private Healthcare 
 
Next steps:
If this sounds of interest or you are looking for advise on your next career move, please contact Jennifer Freeman on (phone number removed) or email me at (url removed) 
 
Kemp Recruitment offers its candidates a complete recruitment service with up to date, informed advice on the current Agricultural market and how to best utilise your skill set and experience.
 
INDJF