Customer Service Advisor

2 weeks ago

Pentre Maelor, United Kingdom Serply Recruitment Ltd Full time

LEAD INFORMATION
Job Title
Customer Service Advisor
Site location
Wrexham Industrial Estate
Responsible to
Office Manager
Responsible for
Responsible for major customer accounts, collaborating with the Customer on all aspects of the Business in a Professional Manner
Client brief
Our client is a world leading manufacturer of high-level engineered products with sites all over the globe
KEY INFORMATION
Reason for vacancy
Maternity leave cover
Contract
8-month contract with possibility for extension should all parties wish to do so on completion
Basic Salary
£26,000 per annum (pro rata DOE)
Hours
37.5 hours per week
Monday to Thursday 8am-4.30pm, Fridays 8am-1.30pm
Overtime
Not required
Holidays
25 days + 8 Bank Holidays Pro rata
Facilities
Staff parking, canteen and very clean and professional environment
Package on offer
* Salary: Range £25,000 pro rata DOE
* Pension: 5% min personal contribution, Company contribution of 3%
* Annual Leave: 25 days plus 8 BH pro rata
* Life Insurance: 2 x annual salary Death in Service
* Sick pay scheme
RESPONSIBILITIES
The role
Our client is looking for a contract Customer Service Advisor to join their existing team in Wrexham Industrial Estate for Mat leave cover for a fixed period of 8 months. The day-to-day responsibilities of the Customer Service Advisor are as follows –
* Maintain customer schedules and business forecast
* Communicate customer schedules and forecast to internal department across 4 sites
* Inputting of Orders on to Internal MRP system
* Confirmation of customer delivery dates on external scheduling system
* Negotiating pricing on stock and existing non-stock parts
* Assist production and planning departments with any delivery issues
* Assist accounts department with any account queries
* Co-ordinate Sales of additional parts from Stock
* Orderbook reviews and supporting calls with the Customer on a daily or weekly basis
* Report Customer Delivery performance as part of the monthly review
Key skills required
* Account handling and Customer Service experience
* Experience working within a manufacturing environment.
* High level of initiative to deal with account queries and customer issues
* MRP or similar manufacturing computer system Experience of working with Microsoft Office tools
* Experience working with SAP & ERP/MRP (desirable but not essential)
* Self-motivated
* Reliable
* Enthusiastic
* Organised
* Flexible

  • Customer Service Advisor

    3 weeks ago

    Pentre Maelor, United Kingdom Smartsearch Recruitment Full time

    Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a...

  • Customer Service Advisor

    2 weeks ago

    Pentre Maelor, United Kingdom Serply Recruitment Ltd Full time

    LEAD INFORMATIONJob TitleCustomer Service AdvisorSite locationWrexham Industrial EstateResponsible toOffice ManagerResponsible forResponsible for major customer accounts, collaborating with the Customer on all aspects of the Business in a Professional MannerClient briefOur client is a world leading manufacturer of high-level engineered products with sites...

  • Customer Service Advisor

    2 weeks ago

    Pentre Maelor, United Kingdom Serply Recruitment Ltd Remote Work Freelance Full time

    LEAD INFORMATION Job Title Customer Service Advisor Site location Wrexham Industrial Estate Responsible to Office Manager Responsible for Responsible for major customer accounts, collaborating with the Customer on all aspects of the Business in a Professional Manner Client brief Our client is a world leading manufacturer of high-level engineered...

  • Customer Service Advisor

    1 week ago

    Pentre Maelor, Wrexham, United Kingdom Serply Recruitment Ltd Full time

    LEAD INFORMATION Job Title Customer Service Advisor Site location Wrexham Industrial Estate Responsible to Office Manager Responsible for Responsible for major customer accounts, collaborating with the Customer on all aspects of the Business in a Professional Manner Client brief Our client is a world leading manufacturer of high-level engineered...

  • Customer Training Support Advisor

    1 week ago

    Pentre Maelor, Wrexham, United Kingdom Serply Recruitment Ltd Full time

    Customer Service Advisor Wrexham Industrial Estate Office Manager Responsible for major customer accounts, collaborating with the Customer on all aspects of the Business in a Professional Manner Maternity leave cover Contract 8-month contract with possibility for extension should all parties wish to do so on completion Monday to Thursday...

  • Retentions Account Advisor

    5 days ago

    Pentre Maelor, United Kingdom CUBE Consulting Full time

    Fantastic opportunity for an Account Coordinator / Manager to join this well-established, growing business! The position has been created due to internal demand and growth within the business and comes with an attractive salary of £25,000 with the opportunity to progress further! This is an integral function within the business and the right person must be...

  • Driver - Company Vehicle

    4 weeks ago

    Pentre, United Kingdom Zoom 1hr Full time

    We are Zoom 1hr Delivery, your local delivery app, offering food, drink and retail for delivery to nearly 3.9 Million customers over 20 Counties in the UKMulti Drop Delivery driver shifts available from 9am to 10pm 7 days per weekZoom 1hr Delivery delivers groceries and offers a takeaway delivery service from multiple stores within your local area.As a...

  • Service Mechanic

    2 weeks ago

    Pentre, Rhondda Cynon Taf, United Kingdom Pentre Motors Limited Full time

    Pentre Motors Ltd is a friendly MOT and AUTO REPAIR GARAGE which has been established for 45 years. We are an Auto Care Approved garage and CVTS member. We have a very loyal and established customer base . Skills needed : To work Monday to Friday ( 9am to 5:30 pm ) UK Driving Licence Minimum 2 years fully qualified experience in a garage. You must be able...

  • Service Mechanic

    2 weeks ago

    Pentre, Rhondda Cynon Taf, United Kingdom Pentre Motors Limited Full time

    Pentre Motors Ltd is a friendly MOT and AUTO REPAIR GARAGE which has been established for 45 years. We are an Auto Care Approved garage and CVTS member. We have a very loyal and established customer base . Skills needed : To work Monday to Friday ( 9am to 5:30 pm ) UK Driving Licence Minimum 2 years fully qualified experience in a garage. You must be able...

  • Service Mechanic

    11 hours ago

    Pentre, Mid Glamorgan, United Kingdom Pentre Motors Limited Full time

    Pentre Motors Ltdis a friendlyMOT and AUTO REPAIR GARAGEwhich has been established for 45 years. We are anAuto Care Approved garageand CVTS member.We have a very loyal and established customer base .Skills needed:To workMonday to Friday ( 9am to 5:30 pm )UK Driving LicenceMinimum 2 years fully qualified experiencein a garage.You must be able to:Repair simple...

  • Service Mechanic

    1 week ago

    Pentre, Mid Glamorgan, United Kingdom Pentre Motors Limited Full time

    Pentre Motors Ltdis a friendlyMOT and AUTO REPAIR GARAGEwhich has been established for 45 years. We are anAuto Care Approved garageand CVTS member.We have a very loyal and established customer base .Skills needed:To workMonday to Friday ( 9am to 5:30 pm )UK Driving LicenceMinimum 2 years fully qualified experiencein a garage.You must be able to:Repair simple...

  • Service Mechanic

    4 days ago

    Pentre, Mid Glamorgan, Wales, United Kingdom Pentre Motors Limited Full time

    Pentre Motors Ltdis a friendlyMOT and AUTO REPAIR GARAGEwhich has been established for 45 years. We are anAuto Care Approved garageand CVTS member.We have a very loyal and established customer base .Skills needed:To workMonday to Friday ( 9am to 5:30 pm )UK Driving LicenceMinimum 2 years fully qualified experiencein a garage.You must be able to:Repair simple...

  • Vehicle Mechanic

    2 weeks ago

    Pentre, Rhondda Cynon Taf, United Kingdom Pentre Motors Limited Full time

    Working Hours: Monday to Friday ( 9am to 5:30 pm ) Pentre Motors Ltdis a friendly, family runMOT and auto repair garagewhich has been established for 45 years. We are anAuto Care Approved garage and CVTS member.We have a very loyal and established customer base . Skills needed : UK Driving Licence Minimum 4 years fully qualified experience in a garage. Y...

  • Vehicle Mechanic

    2 weeks ago

    Pentre, Rhondda Cynon Taf, United Kingdom Pentre Motors Limited Full time

    Working Hours: Monday to Friday ( 9am to 5:30 pm ) Pentre Motors Ltdis a friendly, family runMOT and auto repair garagewhich has been established for 45 years. We are anAuto Care Approved garage and CVTS member.We have a very loyal and established customer base . Skills needed : UK Driving Licence Minimum 4 years fully qualified experience in a garage. Y...