Current jobs related to Service Transition Manager - London - ARM
-
Energy Transition Fund IR Professional
2 weeks ago
London, Greater London, United Kingdom Energy Transition Fund Full timeJob OverviewWe are seeking a highly skilled Investor Relations Associate to join our team at the Energy Transition Fund, a leading pan-European Energy Transition investor.As a key member of our small but growing team, you will be responsible for managing various project management and distribution workstreams, gaining exposure to a range of exciting projects...
-
Investment Analyst
2 weeks ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout the RoleWe are seeking a highly skilled Investment Analyst to join our team at the Energy Transition Fund. As a key member of our Investor Relations function, you will play a critical role in building and maintaining relationships with our investors, stakeholders, and partners.Key ResponsibilitiesDevelop and maintain a deep understanding of our...
-
Investment Analyst
1 week ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout the RoleWe are seeking a highly skilled Investment Analyst to join our team at the Energy Transition Fund. As a key member of our Investor Relations function, you will play a crucial role in building and maintaining relationships with our investors, stakeholders, and partners.Key ResponsibilitiesDevelop and maintain a deep understanding of our...
-
Investment Analyst
1 week ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout the RoleWe are seeking a highly skilled Investment Analyst to join our team at the Energy Transition Fund. As a key member of our Investor Relations function, you will play a crucial role in building and maintaining relationships with our investors, stakeholders, and partners.Key ResponsibilitiesDevelop and maintain a deep understanding of our...
-
London, Greater London, United Kingdom Energy Transition Fund Full timeEnergy Transition Fund is seeking a highly skilled Investor Relations professional to join their growing team in London. The ideal candidate will have 2-5 years of experience in a similar IR role with a PE fund, with a strong background in project management and business development. The role will involve working on various project management and...
-
London, Greater London, United Kingdom Energy Transition Fund Full timeEnergy Transition Fund is seeking a highly skilled Investor Relations professional to join their growing team in London. The ideal candidate will have 2-5 years of experience in a similar IR role with a PE fund, with a strong background in project management and business development. The role will involve working on various project management and...
-
Investor Relations Associate
1 week ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout Energy Transition FundEnergy Transition Fund is a leading pan-European investor in the energy sector, with a strong focus on sustainable energy solutions. We are committed to supporting the transition to a low-carbon economy and are seeking a highly skilled Investor Relations Associate to join our team in London.Job SummaryWe are looking for a talented...
-
Investor Relations Associate
1 week ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout Energy Transition FundEnergy Transition Fund is a leading pan-European investor in the energy sector, with a strong focus on sustainable energy solutions. We are committed to supporting the transition to a low-carbon economy and are seeking a highly skilled Investor Relations Associate to join our team in London.Job SummaryWe are looking for a talented...
-
IT Service Transition Manager
2 weeks ago
London, Greater London, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full timeJob Title: IT Service Transition LeadJob Type: Contract, HybridLocation: Birmingham/London (Hybrid working)Salary: £550 - £585 per day (InsideIR35)Contract Duration: 6 monthsAbout the Role:The successful candidate will be responsible for supporting a program of works to move shadow IT (all digital, data, and technology) across the organization into the...
-
IT Service Transition Manager
2 weeks ago
London, Greater London, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full timeJob Title: IT Service Transition LeadJob Type: Contract, HybridLocation: Birmingham/London (Hybrid working)Salary: £550 - £585 per day (InsideIR35)Contract Duration: 6 monthsAbout the Role:The successful candidate will be responsible for supporting a program of works to move shadow IT (all digital, data, and technology) across the organization into the...
-
Service Transition Manager
6 days ago
London, Greater London, United Kingdom Colliers Full timeJob OverviewWe are seeking a highly skilled Service Transition Lead to oversee the seamless rollout and operational integration of Colliers' SAP SuccessFactors Platform across the EMEA region.This strategic role is crucial for managing the transition of services into full-scale operations, ensuring operational readiness, minimizing risks, and maintaining...
-
Service Transition Manager
6 days ago
London, Greater London, United Kingdom Colliers Full timeJob OverviewWe are seeking a highly skilled Service Transition Lead to oversee the seamless rollout and operational integration of Colliers' SAP SuccessFactors Platform across the EMEA region.This strategic role is crucial for managing the transition of services into full-scale operations, ensuring operational readiness, minimizing risks, and maintaining...
-
Investment Analyst
7 days ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout the RoleWe are seeking a highly skilled Investment Analyst to join our team at the Energy Transition Fund. As a key member of our Investor Relations function, you will play a crucial role in building and maintaining relationships with our investors, stakeholders, and partners.Key ResponsibilitiesDevelop and maintain a deep understanding of our...
-
Investment Analyst
1 week ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout the RoleWe are seeking a highly skilled Investment Analyst to join our team at the Energy Transition Fund. As a key member of our Investor Relations function, you will play a crucial role in building and maintaining relationships with our investors, stakeholders, and partners.Key ResponsibilitiesDevelop and maintain a deep understanding of our...
-
Investment Analyst
1 week ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout the RoleWe are seeking a highly skilled Investment Analyst to join our team at the Energy Transition Fund. As a key member of our Investor Relations function, you will play a crucial role in building and maintaining relationships with our investors, stakeholders, and partners.Key ResponsibilitiesDevelop and maintain a deep understanding of our...
-
Investment Analyst
7 days ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout the RoleWe are seeking a highly skilled Investment Analyst to join our team at the Energy Transition Fund. As a key member of our Investor Relations function, you will play a crucial role in building and maintaining relationships with our investors, stakeholders, and partners.Key ResponsibilitiesDevelop and maintain a deep understanding of our...
-
Investor Relations Associate
2 weeks ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout Energy Transition FundWe are a leading pan-European Energy Transition investor seeking to build out our Investor Relations function in London. Our fund currently has c.€8bn AUM, operates across four offices, and is now looking to expand our IR team in London.Job SummaryWe are seeking an experienced Investor Relations Associate to join our small but...
-
Investor Relations Associate
2 weeks ago
London, Greater London, United Kingdom Energy Transition Fund Full timeAbout Energy Transition FundWe are a leading pan-European Energy Transition investor seeking to build out our Investor Relations function in London. Our fund currently has c.€8bn AUM, operates across four offices, and is now looking to expand our IR team in London.Job SummaryWe are seeking an experienced Investor Relations Associate to join our small but...
-
Service Transition Manager
2 weeks ago
London, Greater London, United Kingdom Hamilton Barnes 🌳 Full timeAre you a seasoned IT professional looking to take on a challenging role in a dynamic company like Hamilton Barnes?We are currently seeking a highly skilled Service Transition Manager to join our team in Staffordshire.As a Service Transition Manager, you will play a critical role in ensuring the smooth handover of services from project delivery into live...
-
Service Transition Manager
2 weeks ago
London, Greater London, United Kingdom Hamilton Barnes 🌳 Full timeAre you a seasoned IT professional looking to take on a challenging role in a dynamic company like Hamilton Barnes?We are currently seeking a highly skilled Service Transition Manager to join our team in Staffordshire.As a Service Transition Manager, you will play a critical role in ensuring the smooth handover of services from project delivery into live...
Service Transition Manager
4 months ago
Service Transition Manager
Full Time
Permanent
Hybrid (SE UK Home based with travel to client sites UK wide)
£70-75K basic plus benefits
Are you an experienced ITIL certified Service Transition Manager looking for a new challenge?
Do you have a background in IT Service Transition, Service Design, Service Readiness and Continuous Improvement?
Here at ARM we are recruiting for a full time permanent Service Transition Manager for a global IT services and consultancy client of ours.
The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for our client. As the Service Transition Manager you will engage throughout the pre-sales stage through to delivery / service commencement or decommission to ensure all services are designed, configured, and transitioned utilising a standard approach and acceptance criteria.
As a Service Transition Manager you will be experienced in the design, transition and delivery of services and supports the practices and suppliers (where applicable) and internal support functions in the on-boarding of services to ensure a positive customer experience and an efficient ongoing delivery of the service.
This role is hybrid flexible in South England, with UK wide travel.
Service Design:
* Supporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and commercial proposals and agreements
* Work with pre-sales and sales department and customers and vendors (where applicable) to develop proposal, RFP responses and create Statement of Works prior to business approval
Service Transition:
* Design and implementation of the service in accordance with the internal Service Transition processes
* Act as the focal point of contact and working with all impacted departments to ensure support readiness
* Reporting progress to key stakeholders in a timely manner highlighting service and financial progress, dependencies, and risks
* Ensuring all commercials, support and financial documentation is in place for the continued successful delivery of the service in accordance with the agreed processes, policies, and artefacts
Service Readiness:
* Development of service readiness plans, testing completion and test result production
* Obtain sign off from Service Delivery Managers, practice leads and support teams prior to service commencement
* Obtain Go / No Go approval from the customer and internal practices
Continuous Service Improvement:
* Capture service improvements throughout the transition of services and ensure a templated plan is handed over to the service owner at the end of the transition
* Ensure lessons learned are documented throughout the transition and shared with the relevant internal teams for resolution and are recorded in the ITSM tools
* Support the continuous improvement of internal processes and service delivery
Required Skills/Experience-
* Minimum of 5yrs service transition experience, managing service transitions, plans, and multiple on-boarding technical teams
* Experience within a service delivery / operations capacity
* Ability to translate contracts to align with service requirements and processes
* Strong relationship management skills that aid successful knowledge transfer and service readiness
* ITIL4 Foundation Level
* Excellent planning and forecasting skills and ability to manage risks
* Prior experience in working for a managed service provider is desired but not essential
* Communication (written and verbal), presentation, facilitation, and administration skills
* Process orientated with experience in developing and implementing processes
* Ability to deal with high pressure to ensure positive outcomes
* Flexible approach to assignment of tasks and the ability to adapt to meet changing business needs
* Self-motivated
* The ability to communicate in a clear and concise manner to all levels in a variety of different mediums
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission
