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Sales Support Administrator

4 months ago

Knaresborough, United Kingdom WeRecruit Auto Ltd Full time

Sales Support Administrator required in Knaresborough, North Yorkshire
Monday-Friday 8.45 - 5.40 with the occasional Saturday
Salary: £23k Basic and £28k OTE
WeRecruit Auto are currently looking for an experienced Sales Support Administrator to join our clients Finance Broker in North Yorkshire.
Are you looking for a rewarding new role with an award-winning company that uses their passion and expertise to deliver aspirations?
As a Car Finance Provider, the team has helped thousands of people find a bespoke alterative to their car finance solution and makes the process appear effortless to their customers.
Benefits:
· Join a local award-winning company with an 18-year heritage.
· Comprehensive continuous training provided throughout your career with our in-house L&D team.
· They celebrate success with regular team social events throughout the year, company awards, length of service and much more
· 32 days annual leave (including bank holidays) increasing with service.
· Access to a monthly team wellbeing budget to allow you and your colleagues to take part in various health bosting and team building activities throughout the year.
· Free onsite parking
Required:
· You’ll be passionate, driven, motivated and ready to accelerate your career in a fast-paced customer sales support role.
· You’ll be driven, hungry to be the best and up for a laugh along the way within a fun and sociable team.
· You’ll be a perfect blend of competitive and team focused.
· You won’t be afraid of picking up the phone and having great conversations with our customers and sellers to ensure you are in control of the deal at all times.
· You will be looking for a company with a great vibe and a work hard play hard attitude.
The Company:
· Passion
o ​They are passionate about making a difference and delivering on our promises.
· Accountability
o They take personal responsibility for our work and the important role we all play in the success of the business.
· Excellence
o They are proud of our expertise and accept nothing short of excellence in everything we do.
· Teamwork
o They value everyone’s contribution and build trust by respecting each other.
· Progressive
o They are willing to embrace change and strive for continuous improvement.
This opportunity includes:
· Full-time, permanent position based in our office in Knaresborough, North Yorkshire.
· Vital role supporting the Account Manager’s and more importantly the customer, in managing the process of the finance agreements from being accepted by our extensive panel of specialist lenders, through to the delivery and receipt of each vehicle by the customer.
Key responsibilities include:
· Putting customers behind the wheel of their dream car with exceptional organisation skills to ensure documentation is accurately and timely presented to all the 3rd parties involved.
· Keeping them informed at every stage of the customer journey and all the bits in-between using your refined communication and expectation setting prowess.
· Being the key point of contact between the third parties and the customer to ensure everything required is obtained within the timeframe to meet the customer’s vehicle delivery / collection date, as well as targets.
· To grow, nurture and expand a relationship with our customers to uphold our exceptional 5-star Trustpilot rating, which is why so many of our customers return whenever they require a new vehicle.
· Answering the phone in support to the reception team when required and deal with general enquiries, obtaining the relevant information before putting them through to the Account Manager or alternative department.
What’s on offer?
· A competitive salary between £23,000 and £28,000 inclusive of any bonus amounts, great employee benefits and progression routes.
· A career in a company that delivers aspirations to customers.
· Get out of bed every day looking forward to working with customers and sellers and delivering unrivalled customer service.
Any offers of employment will be subject to a full credit search; adverse credit may affect our ability to proceed.
Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1327
Automotive - Motor Trade – Finance – Finance Broker – Sales – FCA – Business Manager – Transaction Manager – Finance Manager – Team Leader – Sales Leader – Senior Account Management - Harrogate – Knaresborough – York – North Leeds – North Yorkshire
Full Time - Permanent – Job
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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities