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Local Business Development Manager

3 months ago

Coulsdon, United Kingdom Harwoods Full time

JOB PURPOSE
The role of the Local Business Development Manager is to:
* Support and develop the Fleet & business operation within Brighton and JLR Division. Grow Fleet, Business and retail sales channels by developing relationships with local businesses and renewal activities. Ensure our fleet operation abides by all FCA and JLR policies. Reporting into the JLR division Fleet Manager.
Department/Business/Location:
Sales / Jaguar Land Rover
NOTE: Travel required between various JLR sites and client locations.
Reports to:
Fleet Manager
KEY RESPONSIBILITIES
* Develop new business through prospecting non-showroom traffic, introduce and follow up suitable sales prospects.
* Manage Renewal activity within the dealership/group.
* Support retail sales executives with product and business knowledge.
* Manage direct sales channel and activity.
* Provide exceptional client experiences throughout the sales process and deliver exceptional NPS results.
* Attend marketing events/networking events to increase local representation and network.
* Work with aftersales department to generate leads into the department.
* Adhere to FCA regulations and compliance with all Fleet sales.
* Support other LBDM’s and Fleet operation as and when required.
* Advise corporate customers on vehicle specification and new developments together with the financial effect of the different funding plans on their business.
* Accurately maintain the corporate customer database.
* Ensure pre-delivery inspections take place and that any delays are communicated to customers.
* Maintain accurate stock availability information.
* Accurate calculation of part exchange vehicles over allowance and finance terms.
* Report weekly / monthly ratios against target and communicate all activities and sales to the manufacturer promptly and accurately.
* è Participate in planning sales campaigns and promotions.è Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.
Skills & Requirements
Essential
* Full UK driving licence.
* Smart appearance.
* Competency in numeracy, literacy and IT.
Desirable
Relevant product knowledge.
Experience
Desirable
Motor industry experience
Previous experience working within a Fleet role.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN
We operate across 6 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities