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Technical Sales Administrator
3 months ago
If you are a Technical Sales Administrator, this is an ideal opportunity to get into the Engineering industry working for a rapidly expanding Commercial Vehicle company based in Croydon. They are currently seeking a Technical Sales Administrator to join them on a permanent basis
As a Technical Sales Administrator you will be working on a 36.5 hour working week Monday to Friday, with a salary banding of £35000 to £39000 depending on experience. First year would be office based, hybrid work available thereafter.
As a Technical Sales Administrator, task will include:
Communicate with internal/external customers i.e. Sales managers / Service engineers and end customers daily via phone, and e-mail.
Analyse incoming requests, identify anomalies and respond to customer communications with the relevant information on a timely basis.
Address customer questions, issues and needs based on the initial request, ensuring that specific customer requirements and product features are clarified and understood.
Prepare and check initial quotations in line with discount policies and Sales Manager Guidance, ensuring that all part numbers, quantities etc. are correctly captured.
Submit quotations to customers, ensuring the relevant Sales Manager can follow up on these, as needed.
Process customer purchase orders in our local ERP system
Effectively communicate changes to dispatch/warehouse regarding customer orders.
Prepare customer requested shipping documents, labels, stamping etc.
Process Sales Returns & Credits as appropriate
Support customers with updates on existing orders requests
Requirements for a Technical Sales Administrator would be:
Proficient in Microsoft Office – Word & Excel.
Experience of working within an ERP system.
Ability to identify component parts from drawings.
Experience from a Mechanical engineering environment would be beneficial.
Important – Experience export regulations post Brexit.
Ability to work with others and be part of a fast-moving team.
Good communication skills with both internal and external customers.
Benefits for the Technical Sales Administrator role include:
20 days holiday (pro rata)
Annual Bonus (pro rata on year of joining)
Life Assurance 3 x Salary
Pensions 3% EE and 6% ER
Private Health Care
Dental Scheme
If you are a Technical Sales Administrator and looking for your next exciting opportunity, contact me now to discuss further
