Supervisor

2 months ago

Norwich, United Kingdom Velocity Recruitment Full time

Job Title – Supervisor

Company Profile

My client is a global leading provider in facility management and they are looking for a supervisor on a permanent basis. The supervisor will look after the Aiviva contract, a head office located in Norwich. They will be responsible for all the building services and maintenance of the building, ensuring it operates smoothly on a day-to-day basis.

Key Responsibilities

1. To ensure all PPM, Statutory and reactive tasks are issued to the engineers and completed in the required delivery to Contract KPI & SLA. Ensure comprehensive records are maintained & in date. Be accountable for the day to day running of the contract, manage material, deliver extra works and projects.

2. Provide regular updates to the Operations Manager on all PPM, reactive & Subcontractor works. Act as point of contact for nominated Subcontractors.

3. Ensure appropriate control systems are in place to ensure statutory, policy and contractual commitments are met.

4. Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Liaison with client management & health and safety Team. Manage meetings, actively seek feedback to ensure exceptional service customer delivery.

5. To ensure timely planning & delivery of site maintenance and other long term contractually committed works to meet contract programmes.

6. Working with the Operations Manager to ensure the collaborative development of the business, effective team working, and support to colleagues. Managing some financial aspects of the contract.

7. To ensure all Statutory Compliance with and record keeping Quality Management System

8. Report incidents & accidents that may require action in compliance with the company, Disciplinary & Grievance policy. Ensure business policies and processes are effectively communicated and implemented within the contract. To ensure all operations comply with QH&S and all statutory requirements.

9. Ensure the provision of healthy and safe working conditions and that both client and Company health and safety policy and processes are effectively implemented

10. To develop a good working relationship with all members of staff and client’s staff. Able to complete all Engineering team Appraisals & Personnel development plans.

11. To control the logbook systems, undertake pre-audit checks and monthly reporting.

12. On Call rota escalation from Engineering team

Person Specification

* Time served apprenticeship in the building services industry is preferable

* Electrical qualifications from a recognised institution

* Good experience and demonstrate a good knowledge of managing subcontractors.

* Leadership skills

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