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Field Service Engineer

2 months ago

Nationwide, United Kingdom Recreo Global Full time

For over 40yrs our client has been at the forefront of providing cutting-edge technical solutions to the food industry. With a global presence spanning c30 countries the company is dedicated to enhancing the efficiency, safety and quality of food production and processing. Extensive experience and an on-going commitment to innovation enable the company to deliver individual machines and customised solutions that meet the needs of a diverse customer base from small scale producers to large multinational corporations.

With a new management team and ambitious growth plans, the company are expanding their reach in the UK, Ireland, and globally. This is an exciting time to join the company, with career development opportunities and a customer-centric approach at the heart of the business.

Field Service Engineer
Home based with extensive travel throughout the UK

Responsibilities
• Installation/setup of product range – Xray, Intelligent Slicing, Industrial Washing, Metal
Detection, Weighing, combining Electrical/ Mechanical / Pneumatic/ Embedded Controllers and Servo Systems
• Provide training to client maintenance personnel, completion of on-site evaluations, installation of machine enhancements, and the appropriate testing/calibration of equipment to assure compliance with production and regulatory bodies
• Complete pro-active courtesy calls to customers, carry out remote customer servicing, equipment repair, and troubleshooting over the phone, perform in-house product testing and/or demos
• Provide support to Production team, where required
• Assist in the commissioning of the finished product by wiring motors, e-stops, isolators, control panels, etc.

Requirements

• Electrical or Instrumentation abilities with relevant experience
• Experience in the installation, training, calibration, repair and maintenance of highly technical advanced equipment
• Field Service and/or troubleshooting experience
• Working knowledge of computers and most common software packages
• Working knowledge of MS SQL an advantage
• Ability to produce technical presentations and to deliver training effectively
• Highly organised and self-motivated with a flexible approach to work, location and hours
• Excellent communication and interpersonal skills
• Customer focused, with a passion for building strong relationships with your internal & external customers
• Willingness and ability to travel to visit customers. Approx. 60-80% travel as part of the role
• Happy to travel and work out of hours/weekends as required with food factory environments - overtime available

Package
Salary c£40-45,000 (dependent upon experience)
Overtime @ 1.5x
Company Car
Pension (contribution TBC)