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Customer Success Executive

4 months ago

West London, United Kingdom In Technology Group Full time

Role: Customer Success Executive
Sector: Manufacturing
Location: West London
Salary: up to £28,000 starting salary + Amazing benefits

Recently graduated and looking for a full time role? Experience working in client/customer facing environments? Leadership or management experience? I want to hear from you

My client, at the global forefront of their industry, is on the search for a recent graduate to join their Customer Success team With a boatload of benefits and training, this is a great role for someone coming out of university. All that is required is a Degree and a valid UK Driving Licence.

If this seems up your street, please have a ready below

Benefits:

London location allowance
Guaranteed 4-figure bonus
Advanced Company Pension
Private Healthcare
Gym Membership
Life Cover
& MoreResponsibilities:

Administration:

Accurately entering customer orders into the CRM system.
Engaging with customers and colleagues via telephone and email to address queries promptly.
Ensuring adherence to promised delivery dates for customers.
Overseeing the end-to-end order process, including dispatch and delivery details.
Handling customer quotations efficiently.Logistics:

Supervising daily distribution activities using CRM systems.
Managing stock control and transfers effectively.
Maintaining regular communication with our warehouse, following Global logistic guidelines, and conducting self-audits.
Conducting warehouse visits to identify areas for continuous improvement.
Providing support across all stages of the goods flow from the International parent company to end customers.Personal Requirements:

Preferably experienced in a professional setting, though not mandatory.
Proficient in clear and confident written and oral communication.
Possesses logical thinking skills with a keen eye for numbers.
Target-driven mindset with a propensity for self-evaluation and innovation.
Strong team player and collaborator.
Capable of working independently to achieve defined objectives.
Thrives under pressure and can meet tight deadlines effectively.
Demonstrates the ability to multitask while maintaining meticulous attention to detail.Qualifications and Experience:

Holds a 2:1 Bachelor's degree in any discipline.
Must possess a full driving license.In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy