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Customer Order Admin
3 months ago
Customer Order Admin
NN11 – Daventry
£28,000 p/a
Are you looking for a new role within a great company, that has a vibrant office culture and buzz throughout the team. Due to business growth my client are on the search for a customer service focused administrator to join the team to insure a high level of customer service is delivered at all times.
I am looking for an exceptional customer service professional to join my client.
The role will work closely with the senior management team to ensure seamless customer journey and contribute to overall business growth.
About the job...
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Incoming customer inquiries via phone, email, and other communication channels
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Provide timely information about products and services
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Resolve customer issues and complaints efficiently and effectively
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Build and maintain strong customer relationships
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Maintain accurate customer records and data
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Contribute to the development and implementation of customer service strategies and processes
Who I am looking for...
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Excellent communication
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Great Interpersonal skills
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Strong problem-solving and decision-making abilities
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Ability to build rapport and trust with customers
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Proficiency in customer relationship management (CRM) systems
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Attention to detail and organisational skills
Customer Order Admin
NN11 – Daventry
£28,000 p/a
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8.30am - 5.00pm - Office Based Role
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20 Days Annual Leave
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Birthday OFF
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Plus 8 Days Bank Holidays
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PARKING ON SITE
**DRIVING LICENCE ESSENTIAL DUE TO LOCATION
