Stock Coordinator

My client is currently looking for a Stock coordinator to join them on a temporary basis.

Location - CR0 4QE

Role Purpose

To deliver a world class service to customers, responsible for all aspects of physical and system-based stock management and undertake deliveries of stock as required, as per internal and external customer requirements.

Key Accountabilities and Responsibilities

* To meet or exceed customer service standards (e.g. customer service targets, delivery times, customer satisfaction measures, flexible approach to changes in customer demands)

* To be responsible for all elements of stock management

* To be the face of Belron UK Ltd, maintaining high personal standards for yourself, the Company vehicle, the Centre and customer

* To consistently meet or exceed standards in the delivery of vehicle glass and other products and to ensure that Belron UK Ltd quality and other standards are adhered to

* Achieve a high standard of accuracy when completing paperwork and when using IT systems

* To support all opportunities to increase sales and develop the business of Belron UK Ltd, whilst supporting effective cost management and enhancing customer service

* Consistently support the team in meeting or exceeding key performance measures

* To liaise effectively and build strong relationships with both internal and external customers, including Autoglass® Technicians and DST

* To adhere to the Belron UK Ltd Health and Safety procedures and use safety equipment provided

* To undertake training and coaching as required to increase personal skills to achieve performance standards

* Plan, organise and prioritise work load using multiple applications and computer systems to ensure internal and external customers are served

* Manage information reports relating to stock management of the associated stock locations (if applicable)

* Resolve complex stock issues to maintain high levels of stock accuracy

* Contribute towards the engagement and effectiveness of the team

* To carry out ad hoc activities to support the Operations Manager

* Carry out Glass Repairs and other ad-hoc duties to support Autoglass® Technicians

Key Experience, Knowledge and Skills

* Great communication and customer service skills

* Self motivated, with the ability to work within a team or individually, as required

* Positive mind-set

* Builds strong, credible relationships with colleagues within Belron UK Ltd

* Has high quality standards

* Highly flexible and is able to adapt to circumstances

* Basic computer skills essential, coupled with being receptive to system training

* Full UK driving licence (ideal but not essential)

* Decision making skills