Stock Coordinator

My client is currently looking for a Stock coordinator to join them on a temporary basis.
Location - CR0 4QE
Role Purpose
To deliver a world class service to customers, responsible for all aspects of physical and system-based stock management and undertake deliveries of stock as required, as per internal and external customer requirements.
Key Accountabilities and Responsibilities
* To meet or exceed customer service standards (e.g. customer service targets, delivery times, customer satisfaction measures, flexible approach to changes in customer demands)
* To be responsible for all elements of stock management
* To be the face of Belron UK Ltd, maintaining high personal standards for yourself, the Company vehicle, the Centre and customer
* To consistently meet or exceed standards in the delivery of vehicle glass and other products and to ensure that Belron UK Ltd quality and other standards are adhered to
* Achieve a high standard of accuracy when completing paperwork and when using IT systems
* To support all opportunities to increase sales and develop the business of Belron UK Ltd, whilst supporting effective cost management and enhancing customer service
* Consistently support the team in meeting or exceeding key performance measures
* To liaise effectively and build strong relationships with both internal and external customers, including Autoglass® Technicians and DST
* To adhere to the Belron UK Ltd Health and Safety procedures and use safety equipment provided
* To undertake training and coaching as required to increase personal skills to achieve performance standards
* Plan, organise and prioritise work load using multiple applications and computer systems to ensure internal and external customers are served
* Manage information reports relating to stock management of the associated stock locations (if applicable)
* Resolve complex stock issues to maintain high levels of stock accuracy
* Contribute towards the engagement and effectiveness of the team
* To carry out ad hoc activities to support the Operations Manager
* Carry out Glass Repairs and other ad-hoc duties to support Autoglass® Technicians
Key Experience, Knowledge and Skills
* Great communication and customer service skills
* Self motivated, with the ability to work within a team or individually, as required
* Positive mind-set
* Builds strong, credible relationships with colleagues within Belron UK Ltd
* Has high quality standards
* Highly flexible and is able to adapt to circumstances
* Basic computer skills essential, coupled with being receptive to system training
* Full UK driving licence (ideal but not essential)
* Decision making skills

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