Senior Business Support Officer

4 weeks ago

Brislington, United Kingdom Tate Full time

Tate are currently recruiting for a Public Sector organisation based in Bristol (BS4) for a number of Senior Business Support Officers, this role will initially be a fully office based post with potential for Hybrid working down the line, these roles are looking to start ASAP

Job Details

Coordinate a complex area of Administration or Business Support work. Take ownership and responsibility for end-to-end processes and assist in the development & delivery of day-to-day operational business and/or projects including taking a minor role in projects or pieces of work to ensure that all learning is effectively applied and adapted to the job and that the division's plans and targets are achieved.
Respond to enquiries from internal and external customers and stakeholders including escalated issues, taking responsibility for satisfactory resolutions.
Interpret rules and guidelines in order to find solutions and to know when something needs to be referred to manager.
From the work schedule provided, support working models to ensure that service and customers are fully supported and that the service is working in an integrated manner.
Assist in the day-to-day delivery of front line customer services to colleagues, members of the public, elected members, contractors and other directorate customers in accordance with the council's core values and the key performance indicators.
Undertake office duties to include, although not exhaustive: opening & sorting of post, scanning, photocopying, maintaining site resource diaries through schedule management
Ensure secure handling of confidential data, which includes sensitive contract information to comply with Council policy and with the Data Protection Act.
Provision of business support advice which will include a specialist area which assists in the delivery of projects.
Use discretion in the deployment of resources and in the provision of services to customers within rules and guidelines.

General Accountability's

So far as is reasonably practicable, the post holder must ensure that safe working practices are adopted by employees and in premises/work areas for which the post holder is responsible to maintain a safe working environment for employees and service users. These are defined in the Corporate Health, Safety and Welfare Policy, departmental policies and codes of practice.
Work in compliance with the Codes of Conduct, Regulations and policies of the City Council.
To model and promote good equalities practice and value diversity across the service.
Ensure that output and quality of work is of a high standard and complies with current legislation / standards.
Ensure that all mandatory training is undertaken as required e.g. - Bristol City Council's Induction, Health and Safety, Equalities, Safeguarding Children and Safeguarding Adults. Please note - this is not a comprehensive list.Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

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