Call Centre Manager

2 months ago


Wolverhampton, United Kingdom Bell Cornwall Recruitment Full time

Job Title: Call Centre Manager

Salary: £27,500 to £30,000

Location: Wolverhampton

Bell Cornwall Recruitment are pleased to be hiring a Call Centre Manager for a fantastic business in Wolverhampton. The company is projected to see a substantial amount of growth and this role would be ideal for someone who is looking to grow and develop with a company.

The Candidates requirements and responsibilities:

The candidate would be responsible for leading a growing team.
Having previous experience as Call Centre Manager or Team Leader would be essential.
Strong Managerial and Motivational skills would be essential for this role.
Be able to review, analyse and improve all processes and queries.
Be confident when it comes to decision making.
Supporting with recruitment of the team.
Managing staff - general ER, Rotas, KPIS etc.
Leading sales meetings.
Reporting data and statistics to the members of the company at board level.THE RIGHT PERSON FOR THIS ROLE WOULD HAVE CALL CENTRE MANAGEMENT/TEAM LEADER EXPERIENCE

If you are an experienced in Call Centre Manager or are interested in more information regarding this role, then please get in touch

Interested? Please click the 'APPLY' button now

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.

Love Work Be Happy

Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)


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