German Speaking Customer Service Advisor

6 days ago

Newport Pagnell, United Kingdom Ascendant Recruitment Full time

German Speaking Customer Service Advisor

Permanent

£23,500 - £25,(Apply online only) per annum + excellent benefits

Milton Keynes

Do you speak German and English to a fluent and professional standard? Are you experienced working in a customer focused environment? Is the work that you produce accurate and to a high standard? If so, this could be the perfect role for you…

Our Milton Keynes based client is looking for a German Customer Service Advisor to work alongside their friendly and supportive multi-national team. To be considered for this role you will need to be a native or fluent German speaker, able to work in both German and English. This role is fully office based whilst training, Monday to Friday (37.5 hours per week). After this a hybrid model is applied. Your main role within the company will involve dealing directly with customers, handling inbound emails and telephone calls, delivering high levels of customer service.

Your responsibilities as a German Speaking Customer Service Advisor will include but are not limited to:

Administering and responding to queries via telephone and email helpdesk facilities.
Maintaining SLA’s for the various clients.
Accurate administration of the database for the benefit of the team and customer.
Liaising with suppliers for order updates and queries.
Order processing and monitoring.
Other ad-hoc duties as required.
To be a successful German Speaking Customer Service Advisor you must have:

Native or fluent German.
Excellent communication skills, both written and verbal and be confident engaging with customers both via email and over the telephone.
A willingness to take responsibility for your own work.
The ability to prioritise and manage your own workload effectively.
If you feel you have what it takes to be the German Speaking Customer Service Advisor, please apply today because we’d love to hear from you

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northamptons leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit

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