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Spanish Speaking Credit Controller

2 months ago

Cambridge, United Kingdom LHH Recruitment Full time

Our client based in south Cambridge are currently seeking a Spanish Speaking Credit Controller to join them in a 12 month FTC maternity leave contract. You must have experience in Credit Control and be able to speak fluent Spanish to apply this position. Based on relevant skills and experience the salary will be approx £33-38k, this is a hybrid role working one day in the office (Thursday).

To be successful in this role you will have a solid background within Accounts Receivable, offering the highest levels of service internally and externally. Ideally you will have experience with SAP software, possess great relationship building skills, an eye for detail and be able to work under pressure and to tight timescales.

You'll enjoy being customer focused, and working in collaboration with teams, you'll be working with our Spanish speaking customers to arrange payment of overdue accounts along with our internal functions to ensure a smooth running of the account. Fluent Spanish skills are essential in this role.

The role:

Day to day as a professional credit controller you will be supporting the accounts receivable function by collecting debt, monitoring credit, and resolving customer disputes. This role will be working in a fast paced environment, to tight deadlines and to KPIs.

Your tasks and responsibilities will include:

Contacting overdue customer accounts to arrange payment
Reviewing the credit status of customer and providing recommendations for credit block
Posting and allocating cash receipts
Distribution of customer statements and dunning letters
Resolving account queries and disputes
Providing support for audit requests
Review customer held orders
Collaborating with customer service and sales functions to ensure highest level of customer satisfaction.
Excellent customer service skills.
Experience in dealing with internal and external stakeholders

Preferred Experience:

Previous experience working in a Credit Control position
Fluent/Native Spanish language skills are essential for this role as well as English
Experience with SAP or similar ERP systems
Intermediate Excel skills required
Excellent attention to detail, working to a high level of accuracy
Customer service focused