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Field Engineer

4 months ago

Nationwide, United Kingdom Focus Group Recruitment Ltd Full time

Field Engineer (Networking and Telecoms MSP)

Company Overview:

We are a leading Managed Services Provider (MSP) specialising in networking and telecoms solutions. Our innovative approach and commitment to excellence have earned us a reputation as a trusted partner for businesses nationwide. As we continue to grow, we are seeking a skilled Field Engineer to join our dynamic team.

About Us:

Join us and become part of a team that is dedicated to delivering cutting-edge networking and telecoms solutions to businesses nationwide. If you are passionate about technology and thrive in a fast-paced environment, we want to hear from you Apply now to kick-start your career as a Field Engineer with our growing MSP.

Responsibilities:

* Travel to client sites to carry out network installations, configurations, and troubleshooting.

* Install and configure networking equipment such as routers, switches, and firewalls.

* Conduct site surveys to assess network requirements and recommend solutions.

* Provide technical support to clients remotely or on-site as required.

* Troubleshoot network issues and perform root cause analysis to identify and resolve problems.

* Configure and troubleshoot VOIP systems.

* Ensure that installations and configurations are completed according to best practices and company standards.

* Document all work performed, including configurations, changes, and resolutions.

* Communicate effectively with clients and internal teams to ensure that projects are completed on time and within budget.

* Install, configure, and maintain VoIP systems.

* Work with Draytek routers and Unifi network devices, ensuring optimal setup and performance.

* Terminate and run CAT6 cables in various environments.

* Utilise power tools, such as drills, to install necessary equipment.

* Safely use ladders to access and install equipment in elevated locations.

* Deploy WiFi access points across multiple sites.

* Assist in the installation of audio systems including speakers and amplifiers, with provided training.

* Travel to multiple sites, with the possibility of overnight stays for up to three nights.

* Maintain accurate documentation of all installations and service procedures.

Requirements:

* Valid driving license with the ability to travel to client sites as needed.

* Previous experience in a similar role, preferably within a networking or telecoms environment.

* Strong knowledge of networking principles and technologies, including TCP/IP, VLANs, and routing protocols.

* Experience with network installations, configurations, and troubleshooting.

* Familiarity with VOIP technologies and systems.

* Excellent communication and customer service skills.

* Ability to work independently and as part of a team.

Professional certifications such as Cisco CCNA or equivalent are a plus.

Location: Nationwide travel required, remote based role.

Salary: Up to £36,000 per annum + Company Van

Benefits:

* Company van provided.

* Opportunities for professional development

* Dynamic and collaborative work environment