Customer Service Executive

2 weeks ago


Cheltenham, United Kingdom RE People Full time

Our Gloucester-based client is looking for a Customer Services Executive to join their team on a temp-to-perm basis. Initially, a twelve-week temporary assignment during the peak business period currently, becoming permanent at the successful completion of the assignment. 

This is a varied role, within a niche but growing industry and within a fun, friendly team.

The Customer Service Executive will be required to:

Confidently manage all inbound enquiries via telephone and email, delivering excellent customer service at all times
Manage customer escalation, on occasion communicating with unhappy customers – for instance if there is a delay with their order
Update the CRM system accurately, with all details of any customer communication
Remain cool, calm and collected even when working under pressure
Assist delivery drivers with geographical knowledge to maximise the efficiency of their routes when planning collections and deliveries
Work as part of a multi-skilled team with strong communication
This is a full-time role, Monday-Friday with hours of 8:30am – 5:00pm, with a half hour lunch and two 15-minute breaks. After training is completed, there is a Saturday morning shift worked on a rota basis, from 8:00am – 12:00 noon, with the option of TOIL to go towards a significant Christmas shutdown, or paid overtime. The rate of pay is £24,000pa plus benefits.

If you like to be busy and your work to be varied, can get on board with mechanical or agricultural lingo, enjoy talking to people and helping resolve problems, this is the job for you Apply now to be considered for an immediate start



  • Cheltenham, United Kingdom Auger Torque Europe Limited Full time

    Customer Service Executive About Us: Part of the Kinshofer Group, Auger Torque is a highly successful, fast-growing manufacturing and engineering Company in the Earthmoving Attachment market with global distribution and dealer networks. We manufacture innovative hydraulic attachments used with excavators and associated construction equipment. With sites in...


  • Cheltenham, United Kingdom RE People Full time

    Our Gloucester-based client is looking for a Customer Services Executive to join their team on a temp-to-perm basis. Initially, a twelve-week temporary assignment during the peak business period currently, becoming permanent at the successful completion of the assignment. This is a varied role, within a niche but growing industry and within a fun, friendly...


  • Cheltenham, United Kingdom RE Recruitment Full time

    Our Gloucester-based client is looking for a Customer Services Executive to join their team on a temp-to-perm basis. Initially, a twelve-week temporary assignment during the peak business period currently, becoming permanent at the successful completion of the assignment.  This is a varied role, within a niche but growing industry and within a fun,...


  • Cheltenham, United Kingdom Lateral Technology Limited Full time

    **Job description** **Role**:Technical Customer Service Executive **Reports To**:Client Manager **Location**:Remote (with occasional days in office in Cheltenham) **or** in person in Cheltenham, Gloucestershire. **UK based applicants only please.** Lateral Technology is a rapidly growing industry leader in debt management software and is looking for a...


  • Cheltenham, United Kingdom Lateral Technology Limited Full time

    **Role**:Customer Service Executive (Technical) **Reports To**:Client Manager **Location**:Remote (with occasional days in office in Cheltenham) **or** in person in Cheltenham, Gloucestershire. **UK based applicants only please.** Lateral Technology is a rapidly growing industry leader in debt management software and is looking for a **technically...


  • Cheltenham, United Kingdom Clean Linen Services Full time

    **Cheltenham** **Customer Service & Admin Executive** **£24,753 per annum, plus Pension, Life Assurance, Employee Assistance Programme, Recommend a Friend Bonus Scheme and opportunities for training and devlopment** **Your new role**: Reporting to the Site Support Manager, and as part of a small team, you will be: - Ensuring that all customer issues are...


  • Cheltenham, Gloucestershire, United Kingdom C&M Executive Recruitment Full time

    Customer Service Advisor responsibilities: Be the first point of contact for clients, stakeholders, and partner Maintain customer accounts and keep CRM updated Final checks of all pretrip documentation Handle customer feedback, provide appropriate solutions and alternatives Handle changes in bookings Possible working on events both in the UK and abroad as...


  • Cheltenham, United Kingdom Ultra Electronics Full time

    Ultra PCS is looking for a Customer Service Repairs Executive to join the Customer Service Function. The PCS Customer Service function is responsible for growth of the Customer Relationship and Aftermarket sales opportunities. Through good business relationships and strong, senior-level customer interaction this function will deliver the defined business...


  • Cheltenham, United Kingdom Attivo Group Full time

    **Customer Service Executive -** Cheltenham** **Do you have a passion for Customer Service? Do you have an exceptional telephone manner? Do you have excellent verbal and written communication skills? Are you able to build rapport quickly and confident speaking with clients?** **If so, please keep reading.** We provide our advice and service through Attivo,...


  • Cheltenham, United Kingdom Ultra Full time

    Ultra PCS is looking for a Customer Service Repairs Executive to join the Customer Service Function. The PCS Customer Service function is responsible for growth of the Customer Relationship and Aftermarket sales opportunities. Through good business relationships and strong, senior-level customer interaction this function will deliver the defined business...


  • Cheltenham, United Kingdom Attivo Group Full time

    **Customer Service Executive - Hybrid/Cheltenham** * Do you have a passion for Customer Service? Do you have an exceptional telephone manner? Do you have excellent verbal and written communication skills? Are you able to build rapport quickly and confident speaking with clients? If so, please keep reading.* We provide our advice and service through Attivo...


  • Cheltenham, United Kingdom Attivo Group Full time

    **Customer Service Executive - Hybrid/Cheltenham** **Do you have a passion for Customer Service? Do you have an exceptional telephone manner? Do you have excellent verbal and written communication skills? Are you able to build rapport quickly and confident speaking with clients? If so, please keep reading.** We provide our advice and service through Attivo...


  • Cheltenham, United Kingdom Attivo Group Full time

    **Customer Service Executive - Hybrid/Cheltenham** Do you have a passion for Customer Service? Do you have an exceptional telephone manner? Do you have excellent verbal and written communication skills? Are you able to build rapport quickly and confident speaking with clients? If so, please keep reading. We provide our advice and service through Attivo...


  • Cheltenham, United Kingdom I2I Recruitment Full time

    My client is a well-established organisation that operate both in the UK and internationally. They are going through an exciting period of growth and change within the business and are looking for a Client Services Executive to join their team. The role of the Client Services Executive will be to ensure operational excellence in supporting internal and...


  • Cheltenham, United Kingdom Ultra Electronics Full time

    Ultra Precision Control Systems are looking for an Customer Service Executive to join the Customer Services team. As a key member of the Customer Services team, you will manage our existing and potential customer relationships to increase our sales, profitability and customer satisfaction. You will help ensure that the business meets our customer...


  • Cheltenham, United Kingdom Faith Recruitment Full time

    Client Services Executive Part Time Cheltenham £26,000 - £28,000 Are you an experienced PA/Administrator who has worked within the professional services environment previously? Our fantastic client is seeking a Part Time Client Services Executive to join their expanding team for 3 days a week. The purpose of this roleis to support internal and external...


  • Cheltenham, United Kingdom Charles Russell Speechlys Full time

    **Role and Responsibilities (this is a broad but not exhaustive list)** Project Co-ordination - Distribute and co-ordinate appropriate support for specific client projects - Set up processes for client matters through liaison with Partners, Fee Earners and client contacts - Support Partners, Fee Earners and the Business Development and Marketing Teams with...


  • Cheltenham, United Kingdom Charles Russell Speechlys Full time

    Role and Responsibilities (this is a broad but not exhaustive list) Project Co-ordination - Distribute and co-ordinate appropriate support for specific client projects - Set up processes for client matters through liaison with Partners, Fee Earners and client contacts - Support Partners, Fee Earners and the Business Development and Marketing Teams with...

  • Customer Service

    2 months ago


    Cheltenham, United Kingdom Reed Full time

    Location: ToddingtonContract: Permanent, Full-time My client is seeking a smart, entrepreneurial Customer Service Advisor to enhance customer happiness and contribute to their mission of delivering greener, more sustainable energy solutions. This is an exciting opportunity for a graduate or an individual with high potential in customer services to join my...

  • Sales Executive

    4 weeks ago


    Cheltenham, United Kingdom Auto Skills UK Full time

    SALES EXECUTIVE Basic Salary & OTE - £50,000 + Location - Cheltenham Our client is seeking an experienced enthusiastic, ambitious Car Sales Executive to join their hungry team. As Sales Executive you must enjoy selling and thrive in a target driven environment. Responsibilities of a Sales Executive - Look after the customer's sales process from start to...