Helpdesk Engineer

4 weeks ago

Rochester, United Kingdom Verelogic Full time

Job Title: Helpdesk Engineer

Location: Rochester, Kent

Salary: DOE

Due to our client's growth, they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required.

Essential:

Detailed knowledge of Microsoft Windows Desktop and Server

Experience of supporting Microsoft 365

Networking knowledge and experience

Full clean UK driving licence (for manual vehicle) 

Candidate must pass DBS check

Nice to have:

Microsoft Professional Certification

Experience of deploying and managing Azure solutions

WatchGuard certification and experience

Experience of ConnectWise

Experience supporting Apple Macs

Create and manage scripts using PowerShell and Automate RMM tool

Management of hosted services for Web, Email and SQL databases

Personal Attributes:

Good team player

Passionate about IT

Positive and enthusiastic

Willingness to continuously learn and progress

Can communicate confidently

Professional and dependable

Able to work well under pressure and multi-task

Benefits

Fun working environment and culture

Flexi-Fridays - remote working on Fridays

22 days per year holiday (plus bank holidays)

Pension after 3 months

Free lunch & snacks provided everyday with fortnightly team takeouts

Quarterly company paid events

Paid training & examinations

Fast career advancement with clearly-defined progression paths

LinkedIn Learning account

Perkbox employee benefits programme

Free parking on-site

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