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Senior Helpdesk Engineer

4 months ago

Rochester, United Kingdom Verelogic Full time

Job Title: Senior Helpdesk EngineerLocation: Rochester, KentSalary: DOEDue to our client's growth, they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows Desktop and ServerExperience of supporting Microsoft 365Networking knowledge and experienceFull clean UK driving licence (for manual vehicle)Candidate must pass DBS checkNice to have: Microsoft Professional CertificationExperience of deploying and managing Azure solutionsWatchGuard certification and experienceExperience of ConnectWiseExperience supporting Apple MacsCreate and manage scripts using PowerShell and Automate RMM toolManagement of hosted services for Web, Email and SQL databasesPersonal Attributes: Good team playerPassionate about ITPositive and enthusiasticWillingness to continuously learn and progressCan communicate confidentlyProfessional and dependableAble to work well under pressure and multi-taskBenefits Fun working environment and cultureFlexi-Fridays - remote working on Fridays22 days per year holiday (plus bank holidays)Pension after 3 monthsFree lunch & snacks provided everyday with fortnightly team takeoutsQuarterly company paid eventsPaid training & examinationsFast career advancement with clearly-defined progression pathsLinkedIn Learning accountPerkbox employee benefits programmeFree parking on-site