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Customer Account Coordinator

3 months ago

Verwood, United Kingdom The Work Shop Resourcing Ltd Full time

Customer Account Co-Ordinator – Verwood - £35,000

Our well-established engineering client based in Verwood are looking for a Customer Account Co-Ordinator to join their team. This role serves as the key liaison between supplier and customer and managing customer expectations in terms of On Time Delivery.

Responsibilities:

* Keep the customer informed as soon as possible with any potential delays making sure to prioritise production to meet customer expectations.

* Liaise and effectively communicate with other departments to resolve any technical or quality issues.

* Participate in daily production meetings, actively contributing to expediting the completion and delivery of components to the customer.

Role Requirements

* Experience within Aerospace or Engineering is desirable

* Knowledge of Excel

* Experience of a manufacturing system (MRP/SAP) an advantage

* Good communicator

* Able to work with sales team to ensure monthly targets are met

* Well organised and able to prioritise workload

39-hours per week - Monday to Thursday 7:30am- 4:30pm and Friday 7:30am- 12:30pm

25 days holiday