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Entry level

3 months ago

Guildford, United Kingdom Office Angels Full time

Entry level - Field Software Engineer - 12 month contract (Travel required)

Are you passionate about providing exceptional customer service??

Do you have basic troubleshooting skills for software-related issues??

Are you able to travel weekly to various different locations in the UK??

if this sounds of interest then keep reading as this could be for you...

Guildford (Must have own car & driving license)

£27,000 plus expenses travel, performance Bonuses. Hybrid working, 25 days holiday, Net zero pension scheme, cycle to work scheme, staff discounts portal & SO much more

Monday - Friday (Full-time)

Overview:

An exciting opportunity to join a rapidly growing business that is making a real difference within their industry through innovative technology

Our client is embarking an an exciting project and requires an experienced technical 1st line support adviser to join them on a fixed term contract.

You will play a crucial role in supporting and guiding customers across the UK, setting up and configuring their devices, and ensuring their continued satisfaction.

Duties:

Provide guidance to customers on new software and deliver top-notch customer service.
Perform factory resets on customer devices to ensure optimal performance.
Install new software onto customer devices, troubleshoot software issues, and ensure connectivity.
Maintain accurate records of support activities and effectively resolve any customer issues.Skills/ Experience:

Prior experience in a customer-facing role
Familiarity with mobile devices (e.g., smart phones, tablets).
Excellent communication skills
Strong passion for delivering exceptional customer service and helping others.If this is for you then you should apply today If you know someone else who may be suitable, please pass on their details or ask them to apply

Click on the apply button or call me, Annie Hollidge for more information on the role on (phone number removed).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website