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Housing Officer

2 months ago

Bradford, United Kingdom Sellick Partnership Full time

Housing Officer

6-month fixed term

Bradford

Sellick partnership are currently assisting in the recruitment of a Housing officer to join a large and fast growing social housing organisation in Bradford.

The Housing Officer will work with the Housing Services team in the Bradford office supporting the tenants with sign ups and allocations.

Duties of the Housing Officer:

Responsible for new tenancy sign ups in accordance with the allocations and lettings policy and procedure
Supporting customers with changes to their tenancy (incl. tenancy successions, transfers, mutual exchange and assignment)
Proactively engage with customers to address rent and service charge arrears ensuring all stages of arrears recovery are followed and customers are supported to reduce their arrears before legal action is taken
Empathetically respond to tenancy breaches including anti-social behaviour (ASB) reports, utilising a range of tools and working with relevant partners to minimise the impacts of ASB
Undertake annual tenancy checks to ensure customers are adhering to their tenancy agreements, support tenants at the end of their tenancy to ensure quick and effective void turnaround and promoting a debt free culture
Utilise appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary
Working proactively with customer safety colleagues to ensure we meet regulatory and legal requirements in relation to fire, gas, electrical safety and water hygiene
Any other housing officer duties where required

Requirements of the Housing Officer:

Experience working within a similar housing officer role or ASB role
Full UK drivers license and access to own vehicle
Happy to undergo a DBS check or currently possess one

Benefits of the Housing Officer:

£1,250 per annum essential car user allowance
28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week
A choice of Pension Schemes
Option to purchase additional holiday of up to 2 of your working weeks
Employee Assistance Programme
"Hapi" Benefits App with multiple discounts
Cycle to work scheme

If you are interested in the Housing officer role and would like to know more, please contact Nyari Breslin at Sellick partnership Derby or click 'apply now'.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website