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IT Support Analyst

2 months ago


Cambridge, United Kingdom Rise Technical Recruitment Full time

IT Support Analyst
Cambridge
£31,054 + 33 days Holiday + Pension + additional benefits

Excellent opportunity for an IT Support Analyst looking to take the next step in their career, joining a stable, secure and supportive environment in a highly varied and technically interesting role.

The organisation are a leading school in Cambridge. They pride themselves on being a great place to work with brilliant facilities and having a friendly and supportive team environment.

In this role you will provide 1st, 2nd and 3rd line IT and AV support to staff and students at the school. You will be responsible for IT Infrastructure, packaging and delivery of applications, installation and maintenance of servers and troubleshooting servers and networks.

The ideal candidate will have experience in a 2nd or 3rd line support role. You will have network and hardware troubleshooting skills and knowledge of Active Directory and Microsoft 365 administration. Ideally you will be degree qualified.

This is a fantastic opportunity to join a well established and prestigious school in a supportive and stable environment also offering a highly varied and technically interesting day-to-day.

The Role:
* IT Support Analyst - providing 1st, 2nd and 3rd line IT and AV support to staff and students
* Responsible for IT Infrastructure, packaging and delivery of applications, installation and maintenance of servers
* Troubleshooting servers and networks

The Person:
* Experience in a 2nd or 3rd line IT Support role
* Network and hardware troubleshooting skills
* Knowledge of Active Directory and Microsoft 365 administration
* Ideally degree qualified in Computer Science or a relevant subject

Reference Number: BBBH(phone number removed)