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Office Administrator
3 weeks ago
Office Administrator
Location: Runcorn, Cheshire
Reports to: Financial Controller/Human Resources
Working Hours: 9am – 5pm (Mon – Fri)
Package: £25k + 10% pension + PHI + 25 days holiday
Job Summary and/or Key Objectives:
Process: SAP Accounting Package
* Responsible for processing all orders received
* Responsible for invoicing all customers for orders shipped
* Responsible for responding to all customer’ sales orders and invoice queries
* Responsible for managing all Service Reports generated (entered onto SAP)
* Responsible for following up on orders from US for delivery schedules
* Responsible for sending out lot notification emails to customers upon receipt of new lot number into warehouse
* Responsible for opening new customer accounts within SAP
* Plus, any other SAP duties as required.
* Responsible for developing SOP’s and adherence to ISO 9001:2015 Quality Management System
General Administration
* Responsible for answering all inbound telephone calls
* Responsible for booking couriers ensuring we meet expected turnaround times
* Processes all internal sales orders from Sales & Support teams: Product Request Forms for demonstrations, evaluations, boot stock etc
* Assisting Warehouse operatives to ensure goods are dispatched in a timely manner
* Covering for Warehouse Operatives in his/her absence.
* Maintaining Asset Register in SharePoint intranet application
* Responsible for collating all work and travel hours for Clinical Training Team
Requirements
* Minimum Education requirement of A Levels or above
* SAP experience
* Will have experience of working in a busy office environment
* Excellent attention to detail
* Extensive working knowledge of Microsoft Office Applications an advantage
* Good telephone manner
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