Service Advisor

1 month ago

Kelso, United Kingdom Excel Resourcing Full time

SERVICE ADVISOR | KELSO

£27,000.00 Basic Salary

£30,000.00 OTE

08:00 – 17:30 (Monday – Friday) + 09:00 – 12:30 (Saturdays on rota)

A highly reputable dealership based in the Kelso area are currently looking for a Service Advisor to join their team. This is an exciting opportunity for someone who is looking to progress their career with an established company offering various benefits and long-term career prospects.

SERVICE ADVISOR – RESPONSIBILITIES:

* Day to day office administration duties

* Professionally dealing with incoming telephone calls

* Work in progress (WIP) control for workshop

* Deal with customer needs face-to-face and over the phone with a professional, friendly approach

* MOT and service scheduling

* Updating customers with vehicle progress

* Assist with other duties as and when required

SERVICE ADVISOR – SKILLS REQUIRED:

* Excellent customer service skills

* Proven organisational skills

* Proven administrative skills

* Excellent interpersonal and verbal & written communication skills

* Ability to work as a part of a team as well as on own initiative

* Computer literate

* Able to work on own initiative and under pressure

* Good working knowledge of Microsoft systems (Word, Excel, PowerPoint)

* Knowledge of the automotive industry and of the Autoline computer system would be desirable

Please APPLY via this advert today for more information

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