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Sales Advisor

1 month ago


Bourne, United Kingdom Cityscape Full time

About the Company

Our client has provided 100,000+ homes since it was formed in the 1940’s, they are one of the biggest house builders in the country and employ well over 1350 people with expertise covering a range of development disciplines. They are involved in land acquisition, finance, planning, architecture, design, build management, marketing and customer service. Our client is designed, built and marketed by local teams operating from regional offices managed and staffed by local people. This allows the company to take key decisions about design, build, and materials, planning and marketing in response to local demands. Designers and other consultants tend to be local, which makes for house designs with a strong regional identity in tune with the local vernacular.

About the Role

FLOATER ROLE - SITES: PETERBOROUGH, OAKHAM, ANCASTER & BOURNE

The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.

Principal accountabilities of the role include:

* Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard

* Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times

* Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product

* Ensure visitors and potential purchasers to site are aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative

* Maintain accurate records using Bellway’s in-house CRM system

* Liaise with purchases, solicitors and financial advisers on a regular basis

* Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company’s handover policy

* Assist purchasers following legal completion with any defects or customer care issues

* Attend and minute a weekly Sales/Site Meeting with your Site Manager

* Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales

Experience, Qualifications and Skills

Experience

* Experience of working within a face to face sales environment

* Experience of working as a Sales Advisor for a residential house builder is desirable

Qualifications and Training

* GCSE Maths and English – Grade 4/C or above (or equivalent)

Skills and Aptitude

* Effective negotiation and sales skills

* Good administration skills

* IT literate and the ability to adapt to new systems

The Role and Working Conditions

* Willing to be flexible in respect to day to day duties and hours worked

* Lone working, dependant on site

* Ability to travel to all sales sites, including divisional offices

* Able to work weekends and bank holidays

In return we can offer you:

* £24,000 base salary + £9,000 guaranteed commission + 5% bonus

* Contributory pension scheme

* 25 days holiday, plus bank holidays

* Purchase holiday scheme

* Access to discounts and benefits portal

* ShareSave Scheme

* Cycle to Work Scheme

* Life assurance


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