Warranty Administrator

2 weeks ago


Bournemouth, United Kingdom Kolt Recruitment Ltd Full time

Kolt Recruitment are recruiting for a warranty administrator for a leading dealership.

Key Responsibilities:

* Ensure correct submission of warranty claims are made to manufacturer in a timely manner.

* Ensure that all jobs passed for warrant submissions are accurately invoiced and costed.

* Document all warranty, goodwill and recall work as per manufacturer’s requirements and Retailer policy.

* Provide advice on warranty claims to the Franchise team to ensure total customer satisfaction

* Utilise technical knowledge and understanding of warranty procedures to enable effective, economic, and correct application of manufacturer’s warranty systems.

* Ensure Service Advisers and workshop staff complete relevant records accurately when a warranty situation occurs on a vehicle.

* Maintain records of warranty submissions, credits, and customer contributions towards goodwill claims.

Key Requirements:

* Able to plan, organise self and meet agreed work deadlines.

* Able to assimilate numerate information quickly and provide considered responses.

* Strong work ethic and adaptable to change.

* Attention to detail and maintains good, accurate quality of work.

* Ability to work to tight deadlines to achieve the business needs.

* Able to react positively to organisational and market changes.

* Full, clean driving licence.

If you would like any further information on this role please call Kolt Recruitment


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