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Polish Speaking Technical Support Advisor

3 months ago

Totton, United Kingdom The Work Shop Resourcing Ltd Full time

Technical Support Advisor (Polish Speaking) - Totton - £26,000

We are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Polish speaking) to join their friendly team. You must be fluent in Polish – both written and oral. Your role will involve offering support of a technical nature, to polish speaking customers with queries regarding their purchases.

Duties for the Technical Support Advisor (Polish Speaking):

• Respond to customer calls and emails in a timely manner within the required performance targets of the department

• Investigate customers’ problems, providing quality, accurate and factual replies; escalating customer queries as required

• Continually improve knowledge of the technologies developed by the company

Candidate Competencies of the Technical Support Advisor (Polish Speaking):

• Experience of working in a customer focussed environment, preferably on inbound calls, or in a technical support function

• Excellent level of spoken and written English and Polish

• A good telephone manner with the ability to adapt your response to the technical level of the customer

• Qualified to GCSE level or equivalent

• An interest in gadgets and technology would be a definite advantage

The role of the Technical Support Advisor (Polish Speaking) may also suit candidates searching for: Technical Support, Technology, Helpdesk, 1st Line Support or Product Support.

The role for the Technical Support Advisor near Totton is a full-time position offering a salary of £26,000. The hours for the role are 7:30am-4:30pm (initial training hours are 8:30am-5:30pm). Free parking is provided along with great company benefits