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Business Analyst
3 months ago
Job Opportunity: Business Analyst(Temporary)
Position: Business Analyst
Contract: Temporary, 6 Month contract, ASAP start
Possibility of Extension: Yes, based on performance
Pay Rate: £400.00 Per Day(PAYE)
Working Hours: 35 hours per week, Monday to Friday, 09:00 AM - 5:00 PM
Location: TQ12 4XX
Job Purpose:
The post holder will play a key role in supporting the council's efficiency & reorganisation programme. Working across the organisation undertaking the necessary business process re-engineering that will underpin the transformation of customer-facing service delivery and make recommendations for continued improvements based on a variety of data sources. Led the council M365 strategy delivering ongoing deployment phasing of power APP's, delivering a programme of business process reengineering across all services considering the newly available functionality which M365 provides and their supporting standard operating procedures
Typical involvement will include:
Be an ambassador for digital services, lead the M365 tribe leaders learning programme and ongoing way of working and agree and deliver a phased delivery plan and operating procedures for the deployment of M365 Power APPs
To contribute towards the development of the corporate digital transformation programme
Develop and design business improvement initiatives to create efficiencies and develop new ways of working by challenging existing service delivery through business process re-engineering (process mapping as is/to be) 2
Work with all services to understand demand and enable appropriate digital service provision in line with the Digital Transformation strategy ensuring all online interactions are fit for purpose and customer-focused.
Provide corporate and service-specific support that helps to understand customer behaviour, improve customer experience drive efficiencies and digital channel shift and work efficiently.
Evaluate information gathered from available sources and provide an executive summary with supporting recommendations (Sources to include interviews, document analysis, requirements workshops, surveys, site visits, business process evaluation, use cases, scenarios, task and workflow analysis, competitor analysis, PEST analysis, benchmarking, performance reporting statistics)
Lead and undertake service reviews, running stakeholder workshops and preparing business requirement specifications
Plan and lead the delivery of the projects from the work programme across multiple teams and areas of the organisation
Work with functional managers to transform and develop new requirements through discovery, design, and deployment
Carry out feasibility studies, cost-benefit analysis on specified change-related opportunities and input and influence solution design
Define and agree on deliverables with stakeholders and drive and challenge business units on successful execution of communicated plans ensuring project deadlines and schedules are met
Design service business processes to become more efficient and customer focussed in line with design principles and Target Operating Model
Develop organisation, process, and technical design proposal blueprints for future state 'to be' based on 'as is' position
Sourcing, reviewing, writing, and presenting management information BA reports and briefs to a wide range of stakeholders.Qualifications and Experience:
ILM Level 4 or equivalent qualification OR able to evidence experience in management
Completed Prince Practitioner or willingness to complete it in role
Experience in managing projects and working in a project/programme environment to an agreed framework
18 months of experience working as a Business Analyst using Engage / Visio and or other process mapping tools and related Business Analysis tools/models
Create Business case
A track record of building-wide and strong internal and external business networksDisclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying
