Call Centre Advisor

1 month ago


Swindon, United Kingdom Purely Recruitment Solutions Full time

Call Centre Advisor

Salary is dependent on experience

Permanent

Swindon

Hours - Monday to Friday 37.5 hours per week

Job Summary

We are currently recruiting for a Call Centre Advisor to join our busy and growing client based in Swindon.

Principle Accountabilities

* Respond to incoming telephone calls as necessary.

* To search computerised patient records, checking patient details and amending when required

* Take and transfer calls from other professionals to the most appropriate source.

* Promote best practice in the office.

* Use knowledge, experience, and questioning skills to prioritise workload.

* Identify and satisfy all patient queries by using initiative.

* Maintain high standards of personal appearance, timekeeping, attendance, and respect of company property.

* Commit to the belief of ‘always do what is right for the patient’.

* Competently manage and record information as required.

Skills, Knowledge & Experience

* Confident about working in a role where you enjoy seeking resolutions and successful outcomes.

* Flexible – willing to do what is necessary and go the 'extra mile' for patients.

* Excellent communication skills both written and verbal.

* Computer literate and willing to learn in-house systems

* Excellent attention to detail, adaptability, teamwork, and professional judgement

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment


  • Call Centre Advisor

    1 week ago


    Swindon, United Kingdom Purely Recruitment Solutions Full time

    Call Centre AdvisorSalary is dependent on experiencePermanentSwindonHours - Monday to Friday 37.5 hours per weekJob SummaryWe are currently recruiting for a Call Centre Advisor to join our busy and growing client based in Swindon.Principle Accountabilities * Respond to incoming telephone calls as necessary. * To search computerised patient records, checking...

  • Call Centre Advisor

    1 month ago


    Swindon, United Kingdom Purely Recruitment Solutions Full time

    Call Centre AdvisorSalary is dependent on experiencePermanentSwindonHours - Monday to Friday 37.5 hours per weekJob SummaryWe are currently recruiting for a Call Centre Advisor to join our busy and growing client based in Swindon.Principle Accountabilities * Respond to incoming telephone calls as necessary. * To search computerised patient records, checking...

  • Call Centre Advisor

    4 weeks ago


    Swindon, United Kingdom Purely Recruitment Solutions Full time

    Call Centre Advisor Salary is dependent on experience Permanent Swindon Hours - Monday to Friday 37.5 hours per week Job Summary We are currently recruiting for a Call Centre Advisor to join our busy and growing client based in Swindon. Principle Accountabilities * Respond to incoming telephone calls as necessary. * To search computerised patient...

  • Call Centre Advisor

    1 month ago


    Swindon, United Kingdom Purely Recruitment Solutions Full time

    Call Centre AdvisorSalary is dependent on experiencePermanentSwindonHours - Monday to Friday 37.5 hours per weekJob SummaryWe are currently recruiting for a Call Centre Advisor to join our busy and growing client based in Swindon.Principle Accountabilities * Respond to incoming telephone calls as necessary. * To search computerised patient records,...

  • Call Centre Advisor

    1 week ago


    Swindon, United Kingdom Purely Recruitment Solutions Full time

    Call Centre AdvisorSalary is dependent on experiencePermanentSwindonHours - Monday to Friday 37.5 hours per weekJob SummaryWe are currently recruiting for a Call Centre Advisor to join our busy and growing client based in Swindon.Principle Accountabilities * Respond to incoming telephone calls as necessary. * To search computerised patient records,...

  • Call Centre Advisor

    2 weeks ago


    Swindon, United Kingdom Sodexo Full time

    Job Introduction **About the role** At Sodexo, we’re passionate about people and have our customers at heart of everything we do. Our admin colleagues run an efficient service for our clients and we currently have a vacancy for a Call Centre Advisor our in our busy team! - To accurately record details of the caller, problem and severity and ensure that...


  • Swindon, United Kingdom Brook Street Full time

    Call Centre Advisor to start 3rd January 2023 " Location: Swindon " Permanent " Full time, 37.5 hours per week Mon-Fri (rolling two-week shift pattern 9:00 - 17:30 one week then 10:00 - 18:30 the following week) " Salary £21,000 per annum (£27,000 OTE per annum) " Start date 3rd January " Free parking on site We are looking for Call Centre Advisors to...


  • Swindon, United Kingdom Brook Street Full time

    Call Centre Advisor to start 13th February 2023 " Location: Swindon " Permanent " Full time, 37.5 hours per week Mon-Fri (rolling two-week shift pattern 9:00 - 17:30 one week then 10:00 - 18:30 the following week) " Salary £21,000 per annum (£27,000 OTE per annum) " Start date 13th February " Free parking on site We are looking for Call Centre Advisors...

  • Call Centre Agent

    6 days ago


    Swindon, United Kingdom OutsideClinic Full time

    **Job Title**: Patient Services Advisor **Reporting to**: Call Centre Manager **Salary**: £19,500 per annum **Hours**: Monday to Friday 8am - 6:00pm (1 in 4 Saturdays) 37.5 hours per week **Qualifications**: GCSE’s grade C or above in Maths and English **Job Summary** OutsideClinic was established 33 years ago and has become the leading provider of...


  • Swindon, United Kingdom Oak Furnitureland Full time

    Start date - 13th May 2024. Salary - £23,795 plus the opportunity to earn monthly bonuses of up to £200 depending on performance against set KPIs (the bonus is not guaranteed or contractual) We are looking for people who enjoy talking and want to ensure our customers are provided with the highest levels of customer service possible. You don't need any...

  • Sales Advisor

    1 week ago


    Swindon, United Kingdom Oak Furnitureland Full time

    **Start date**: 9th October 2023 A sales role with no cold calling involved! At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our original vision. We think every home deserves beautiful furniture...

  • Sales Advisor

    1 week ago


    Swindon, United Kingdom Oak Furnitureland Full time

    **Start date**: 13th May 2024. **Salary**: £23,795 per annum basic plus uncapped commission. A sales role with no cold calling involved! At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our...

  • Sales Advisor

    1 week ago


    Swindon, United Kingdom Oak Furnitureland Full time

    **Start date**: 9th October 2023 A sales role with no cold calling involved! At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our original vision. We think every home deserves beautiful furniture...

  • Sales Advisor

    1 week ago


    Swindon, United Kingdom Oak Furnitureland Full time

    **Start date**: 13th May 2024. **Salary**: £23,795 per annum basic plus uncapped commission. A sales role with no cold calling involved! At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our...

  • Call Centre Advisor

    3 weeks ago


    Swindon, United Kingdom Oak Furnitureland Full time

    Start date - 17th July 2023. At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our original vision. We think every home deserves beautiful furniture that’s made for real life. And we keep the...

  • Sales Advisor

    2 weeks ago


    Swindon, United Kingdom Oak Furnitureland Full time

    **Start date**: 31st July 2023 At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our original vision. We think every home deserves beautiful furniture that’s made for real life. And we keep the...

  • Call Centre Agent

    17 hours ago


    Swindon, United Kingdom CHANNEL ALT LTD Full time

    We are looking for enthusiastic and dedicated individuals to join our team as Call Centre Representatives. As a Call Centre Representative, you will be the first point of contact for our customers. **Responsibilities**: - Handle incoming and outgoing calls in a professional manner - Provide exceptional customer service to all callers - Utilise phone...


  • Swindon, United Kingdom Purely Recruitment Solutions Full time

    Call Centre Advisor Salary is dependent on experience Permanent Swindon Hours - Monday to Friday 37.5 hours per week Job Summary We are currently recruiting for a Call Centre Advisor to join our busy and growing client based in Swindon. Principle Accountabilities * Respond to incoming telephone calls as necessary. * To search computerised...

  • Call Centre Trainer

    2 weeks ago


    Swindon, United Kingdom Oak Furniture Land Full time

    **Reports To**: Training and Quality Manager Role Purpose At Oak Furnitureland, the Customer Centre is the heart of our business and the voice of our customers. We are looking for a call centre experienced trainer to support our teams by providing learning and development training, assisting them in having the right knowledge, skills and behaviours to...

  • Call Centre Operator

    3 weeks ago


    Swindon, United Kingdom TRAK Employment Full time

    TRAK Employment Solutions are currently recruiting for a number of Call Centre Operatives for our prestigious client based in Swindon. The job role includes - To answer calls from customers, using modern call centre technologies - To listen attentively to customer requirements asking pertinent questions to establish facts in order to gain a full...