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After Sales Manager

4 months ago

Watford, United Kingdom Steele-Dixon Full time

Aftersales Manager
Based Herts.
Volume Franchise
Basic 45k OTE 60-70k

To apply, send your CV, along with details on your current or expected package, benefits, and notice period.

Our clients are on the lookout for an Aftersales Manager in Herts.
Your role will involve managing the Technical Service Department and collaborating closely with the Customer Service team to achieve quality and customer care goals.

Key responsibilities:
- Manage and support the technical service department
- Conduct regular reviews of departmental performance
- Identify training needs and implement suitable plans
- Stay updated on technical information and share it with the team
- Recruit departmental staff and contribute to budget development
- Produce reports on departmental performance and manage costs effectively
- Work consistently to enhance customer care standards
- Monitor work progress and control cash, trade, and warranty debtors

About You:
Our clients are looking for an Aftersales Manager with strong leadership skills, a proven track record in managing Aftersales departments profitably, and a full clean driving license. If you're passionate about maximising profit opportunities and delivering exceptional customer service, we want to hear from you