Service Administrator

1 week ago


Coalville, United Kingdom T&K Associates Full time

T&K Associates are currently recruiting on behalf of our well-established Client based in Coalville for a Service Administrator to join their team on a Permanent basis.

Working within a fast-paced environment you will need to be highly reactive with strong organisational skills whilst maintaining excellent Customer Service.

Service Administrator Job Details & Benefits;

* £24k-26k per annum dependant on experience

* 8.5 hours per day Monday to Friday working between the hours of 8am-6pm (Early or late shifts available to suit which can be discussed)

* Saturday working 7.30am-1pm (1 in 2 basis)

* Overtime opportunities dependant on workloads

* 28 days holiday to start (20 days plus bank holidays) rising with length of service

* Free use of onsite gym

* Team building activities – Curry nights, quiz nights & much more

* Additional career development and training opportunities

* Free parking

Service Administrator Job Duties;

* Liaising with the workshop controllers to book services and inspections for cars, vans and HGVs

* Scheduling work for inspections and safety checks

* Uploading booking requests and costs to fleet vehicle data bases for approval

* Sending completion paperwork to Customers and updating fleet databases

* Sending quotes to Customers for work required and gaining approval for work to proceed

* Updating Customers with regular updates whilst their vehicles are onsite

* Completing bookings and taking payments

* Front of house duties including greeting Customers, taking calls and answering email queries

Service Administrator Person Specification;

* Ability to work in a fast-paced environment and be reactive

* Strong data entry skills with a keen eye for detail

* Excellent communication skills

* Computer literate – proficient in MS word and Excel

* Previous experience within a similar role is essential

* Strong organisational skills with the ability to prioritise tasks

* Ability to work alone or as part of a team

* Experience using 1Link and CV Link would be advantageous

If you are interested in the above role of Service Administrator, then please apply by sending your CV to T&K Associates today



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