Service Administrator
1 week ago
T&K Associates are currently recruiting on behalf of our well-established Client based in Coalville for a Service Administrator to join their team on a Permanent basis.
Working within a fast-paced environment you will need to be highly reactive with strong organisational skills whilst maintaining excellent Customer Service.
Service Administrator Job Details & Benefits;
* £24k-26k per annum dependant on experience
* 8.5 hours per day Monday to Friday working between the hours of 8am-6pm (Early or late shifts available to suit which can be discussed)
* Saturday working 7.30am-1pm (1 in 2 basis)
* Overtime opportunities dependant on workloads
* 28 days holiday to start (20 days plus bank holidays) rising with length of service
* Free use of onsite gym
* Team building activities – Curry nights, quiz nights & much more
* Additional career development and training opportunities
* Free parking
Service Administrator Job Duties;
* Liaising with the workshop controllers to book services and inspections for cars, vans and HGVs
* Scheduling work for inspections and safety checks
* Uploading booking requests and costs to fleet vehicle data bases for approval
* Sending completion paperwork to Customers and updating fleet databases
* Sending quotes to Customers for work required and gaining approval for work to proceed
* Updating Customers with regular updates whilst their vehicles are onsite
* Completing bookings and taking payments
* Front of house duties including greeting Customers, taking calls and answering email queries
Service Administrator Person Specification;
* Ability to work in a fast-paced environment and be reactive
* Strong data entry skills with a keen eye for detail
* Excellent communication skills
* Computer literate – proficient in MS word and Excel
* Previous experience within a similar role is essential
* Strong organisational skills with the ability to prioritise tasks
* Ability to work alone or as part of a team
* Experience using 1Link and CV Link would be advantageous
If you are interested in the above role of Service Administrator, then please apply by sending your CV to T&K Associates today
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