Operations Coordinator

We are looking for an Operations Coordinator to join an existing team within a fun but fast paced environment.

Salary depending on experience £24-28k
Mon to Fri
9am - 6pm
On site parking
Great benefit scheme
Ongoing training
Career progression opportunities

As an Operations Coordinator you will work within the operations team dealing with a variety of divisions. This department is responsible for all aspects of services in both residential and commercial buildings. You will deal with customers and suppliers directly to ensure accurate communication of job or project status and requirements.   

Duties and responsibilities: 

Schedules and directs to meet service demands and customer’s expectations 
Communicates regularly with all divisions to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements 
Communicates daily with other managers, reporting on project information, estimated time to complete jobs, labour hours and parts or material used 
Maintains communication with suppliers and representatives to ensure the best buying prices are obtained  
Reviews work orders, purchase invoices and time reports for accuracy, and invoice clients in a timely and accurate manner. 
Attend divisional meetings with the Head of Department, reporting any operational issues  
Reviews work orders, invoices and time reports for accuracy 
Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met 
Ensures that all company/department policies are being understood and actioned 
Work with their own and other departmental members to meet company and departmental goals and objectives 
Other tasks and responsibilities as required to maintain efficient Operations department  
Skills, characteristics and abilities: 

Excellent customer service and sales skills 
Three years customer service related experience 
Some post-secondary education from college or similar 
Knowledge and basic understanding of maintenance systems 
Ability to use IT systems and resources at hand to find solutions 
Excellent Teamwork skills  
Excellent verbal and written communication skills 
Detail oriented and highly organised with the ability to handle multiple tasks and assignments 
Use of MS Word, Excel, Outlook and general software navigation 
Possess a strong personal desire for improvement 
Have a clean, neat and professional appearance
Valid driver’s license with a clean driving record and background 
Ability and willingness to work non-standard schedule: nights, weekends and holidays if required If the above role sounds of interest to you and you have the relevant skills and experience, please apply today