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Branch Administrator

1 month ago

Aldridge, United Kingdom Proactive Personnel Ltd Full time

Our client is looking for a Branch Administrator to carry out clerical and administrative duties to support the successful operation of the business and its service to customers***

The Branch Administrator will be responsible for:

* Assist in achieving/exceeding hire and sales targets.

* Work safely and adhere to the Company’s Health & Safety policy and procedures.

* Dealing with visitors, customers, and drivers with courtesy at all times.

* Maximise hire & sales revenue opportunities with existing and new customers.

* Liaising with customers, assisting them with their enquiries in a professional manner.

* Liaising with the Company’s Sales Representatives as necessary in relation to customer queries.

* Processing customer orders and advising of any shortfalls (leading to transfer of stock requirements).

* Updating equipment on the Branch stock computer system promptly and accurately

* Preparing quotations and estimates as required e.g. on Low-Tech products, consumables and accessories.

* Effective use of the Company’s other computer systems to support the operation of the Branch.

* Co-ordinate with supervisor/manager equipment requirements.

* As directed by the Managers, place locally approved purchase orders, ensuring that delivery is progressed and equipment booked onto the Branch stock system.

* To be familiar with, and comply with, the Company’s operating procedures as specified in its Operational manuals and instruction sheets.

* Undertake other administrative duties as required.

The Branch Administrator will have:

* Experience in a similar role

* Experience of working in a fast-paced environment

* Experience of a customer service and/or sales support based role

The Branch Administrator will report into:

* Rental Manager

* Branch Manager