Residential Porter

Position: Residential Porter
Salary:£24k - £26k DOE
Location: Bethnal Green
Hours/days: 4 days on, 4 days off 8am - 8pm

We are currently recruiting for 2 x Residential Porter positions to work on an alternating shift pattern of 4 days on 4 days off, providing a 7 days per week daytime porter caretaker service to a residential development in Bethnal Green, London.

The role requires the successful Residential Porter to work at a residential building of circa 100 properties, with an outdoor and underground car park for residents parking.

The site has a cleaner Monday to Friday in the mornings for the communal areas, including litter picking and dealing with the refuse bins. The site also has a handyman for taking care of minor maintenance issues Monday to Friday in the mornings.

Duties and responsibilities:

The Residential Porter will be responsible for the following

* Signing for packages, parcels and deliveries on behalf of residents

* Informing residents of deliveries and packages ready for collection

* Maintaining parcel logs

* Taking in the post from royal mail and sorting them into the appropriate letterboxes

* Liaising and coordinating contractors

* Reporting maintenance issues to the he handyman and the managing agent where required

* Answering residents queries via phone and email

* Acting as the eyes and ears of the managing agent

* Issuing keys to contractors and residents

* Handling petty cash

* Monitoring and managing the CCTV system

Candidate Specification:

All applicants for the Residential Porter position should meet the following criteria

* Previous experience as a Residential Porter is highly desirable

* Highly personable, with the ability to develop and maintain ongoing relationships with residents, contractors and the management team

* Computer literate, being able to competently use Microsoft office applications and email etc

* Good customer service skills, taking care of residents basic needs

* The ability to take ownership of the responsibility for the day to day well-being of the building

All applicants for the Residential Porter role should submit a CV along with a covering letter, outlining their suitability for the role