Residential Porter

Position: Residential Porter
Salary:£24k - £26k DOE
Location: Bethnal Green
Hours/days: 4 days on, 4 days off 8am - 8pm
We are currently recruiting for 2 x Residential Porter positions to work on an alternating shift pattern of 4 days on 4 days off, providing a 7 days per week daytime porter caretaker service to a residential development in Bethnal Green, London.
The role requires the successful Residential Porter to work at a residential building of circa 100 properties, with an outdoor and underground car park for residents parking.
The site has a cleaner Monday to Friday in the mornings for the communal areas, including litter picking and dealing with the refuse bins. The site also has a handyman for taking care of minor maintenance issues Monday to Friday in the mornings.
Duties and responsibilities:
The Residential Porter will be responsible for the following
* Signing for packages, parcels and deliveries on behalf of residents
* Informing residents of deliveries and packages ready for collection
* Maintaining parcel logs
* Taking in the post from royal mail and sorting them into the appropriate letterboxes
* Liaising and coordinating contractors
* Reporting maintenance issues to the he handyman and the managing agent where required
* Answering residents queries via phone and email
* Acting as the eyes and ears of the managing agent
* Issuing keys to contractors and residents
* Handling petty cash
* Monitoring and managing the CCTV system
Candidate Specification:
All applicants for the Residential Porter position should meet the following criteria
* Previous experience as a Residential Porter is highly desirable
* Highly personable, with the ability to develop and maintain ongoing relationships with residents, contractors and the management team
* Computer literate, being able to competently use Microsoft office applications and email etc
* Good customer service skills, taking care of residents basic needs
* The ability to take ownership of the responsibility for the day to day well-being of the building
All applicants for the Residential Porter role should submit a CV along with a covering letter, outlining their suitability for the role

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