Consultant - Managed Services

3 weeks ago

London, United Kingdom Pursuit Executive Recruitment Ltd Full time

We have a brilliant opportunity for a Consultant to join my client's Managed Services team with a Global SaaS Organisation.

Salary - £28-£30K - Remote working

Job Overview:

The role requires deep product knowledge and expertise, with excellent internal and customer-facing communication skills. Working in a small but growing team, you will be responsible for a variety of tasks including system administration, configuration, general troubleshooting and knowledge transfer for the organisation's Managed Service customers.

Responsibilities & Duties:

General administration encompassing all aspects of the organisation's SaaS product.
Review, investigate and resolve client MSO (Managed Service Offering) requests related to the SaaS product.
To understand end-to-end business processes and define new and improved practices where appropriate.
Learn to identify issues and appropriately escalate requests as necessary to senior colleagues and other internal teams.
Ensure customer questions and challenges are effectively answered, taking ownership of issues to conclusion.
Assist clients in the development of Standard Reports \ PPT Reports and Dashboards using the organisation's reporting facility.
Requirements gathering for customisations and be able to document solid solutions working with the customer. You will be required to effectively communicate changes to the internal development \ integration teams for customisation work to be carried out. e.g. measures, custom reports
Review and respond to MSO Requests providing well thought out and through researched solutions, seeking guidance and advice from more senior team members as necessary.
Be able to translate business requests into functional working practices.
Manage and maintain appropriate documentation as business operations change, keeping a thorough track of system changes and impacts.
Communicate to clients at all levels with clear guidance on operation and system solutions.
Provide knowledge transfer on any new system changes and organise communications out to the client base of such changes.
Continuous improvement of processes for customer systems.
Other duties as assignedAbout you:

A minimum of 1 years application support experience
Fantastic communication skills, both written and verbal
Experience in implementing, configuring and administering software solutions.
Proficient with Windows Operating systems and MS Office. In particular MS Outlook, MS Word and MS Excel
Basic understanding of databases including SQL query language.
Experience in Project Management and MS Project.
Power Bi skills (desirable but not essential).
Previous experience working as a consultant with SaaS products (desirable but not essential)
Degree in IT / Business Science (desirable but not essential)

If you feel you fit the requirements for this role and would like to discuss it in more detail, please contact the Pursuit Office on (phone number removed)

Pursuit Resources Group are an established recruitment agency based in Essex. We recruit across many industry sectors within Essex, Herts, Suffolk, London and beyond. We cover both the permanent and the temporary recruitment market. For more details visit our website - (url removed) or alternatively find us on social media under '@pursuit group'. To be notified of all the latest positions please follow us on Facebook, Twitter or LinkedIn

  • Advanced Clinical Practitioner

    7 days ago

    London, United Kingdom Baron Managed Services Full time

    **"Critical questions**: You are invited to join the clinical team in Hackney, working in an innovative and integrated way within Children and Families Services. In this role, you will be leading on providing specialist assessments, therapeutic interventions to children, young people and their families and providing consultation and clinical expertise to...

  • Gas Service and Repair Engineer

    1 day ago

    London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair Engineer Job Type: Subcontractor Salary: Price Work Location: South West London We are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the South West London area. ...

  • Gas Service and Repair Engineer

    2 days ago

    London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair EngineerJob Type: SubcontractorSalary: Price WorkLocation: South West LondonWe are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the South West London...

  • Gas Service and Repair Engineer

    14 hours ago

    London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair Engineer The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Job Type: Subcontractor Salary: Price Work Location: South West London We are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for...

  • Gas Service and Repair Engineer

    1 day ago

    London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair EngineerThe information below covers the role requirements, expected candidate experience, and accompanying qualifications.Job Type: SubcontractorSalary: Price WorkLocation: South West LondonWe are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing,...

  • Gas Service and Repair Engineer

    1 day ago

    London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair Engineer The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Job Type: Subcontractor Salary: Price Work Location: South West London We are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for...

  • Gas Service and Repair Engineer

    1 day ago

    London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair EngineerThe information below covers the role requirements, expected candidate experience, and accompanying qualifications.Job Type: SubcontractorSalary: Price WorkLocation: South West LondonWe are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing,...

  • IT Service Management Consultant

    4 hours ago

    London, United Kingdom La Fosse Associates Full time

    Location: London - Sector: Cloud, Infrastructure and Services - Job type: Contract - Job functions: IT Service Management - Salary: £400 - £425 per day - Contact: Lewis Vyse - Job ref: LVITSM75_1669295586 - Published: about 5 hours ago - Expiry date: 2023-01-05 - Startdate: ASAP Join a fast-paced global environment embarking on a brand new programme of...

  • Gas Service and Repair Engineer

    2 days ago

    London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair EngineerJob Type: SubcontractorSalary: Price WorkLocation: South West LondonWe are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the South West London area click apply for full...

  • Marketplace Consultant, Strategic Account Services

    6 days ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    **For this position, we expect**: - BA/BSc degree or equivalent experience in a sales or account management environment in E-Commerce, retail technology, SaaS, or software. - Strong analytical skills including Microsoft Excel. - Proven ability to successfully influence at all levels within an organization, particularly at the executive level. - Demonstrated...

  • Gas Service and Repairs Engineer

    2 weeks ago

    Croydon, Greater London, United Kingdom Rock managed services Full time

    We are currently recruiting Gas Service and Repair Engineers to take on a service and repair contract on behalf of a market leading company. All works will be in the private sector and all jobs will be sent via a PDA. In order to take on this position as a service and repair engineer, the successful gas engineer Full domestic ACS Qualifications ...

  • Management Consultant

    3 weeks ago

    London, United Kingdom Wavestone Full time

    Senior Cybersecurity Management consultant – Identity & Access management Discover Wavestone : we are a new consulting firm providing customized solutions designed to steer our clients in making their most strategic decisions. Wavestone is a leading global transformation consulting firm known for navigating critical challenges and driving sustainable...

  • Gas Service and Repair Engineer

    3 days ago

    Croydon, Greater London, United Kingdom Rock managed services Full time

    We are currently recruiting Gas Service and Repair Engineers to take on a service and repair contract on behalf of a market leading company. All works will be in the private sector and all jobs will be sent via a PDA. The successful Gas Engineer will receive 6- 8 jobs a day all based in your chosen working location. In order to take on this position as...

  • Gas Service and Repair Engineer

    3 days ago

    Croydon, Greater London, United Kingdom Rock managed services Full time

    We are currently recruiting Gas Service and Repair Engineers to take on a service and repair Apply fast, check the full description by scrolling below to find out the full requirements for this role. contract on behalf of a market leading company. All works will be in the private sector and all jobs will be sent via a PDA. The successful GasEngineer...

  • Gas Service and Repair Engineer

    3 days ago

    Croydon, Greater London, United Kingdom Rock managed services Full time

    We are currently recruiting Gas Service and Repair Engineers to take on a service and repair Apply fast, check the full description by scrolling below to find out the full requirements for this role. contract on behalf of a market leading company. All works will be in the private sector and all jobs will be sent via a PDA. The successful GasEngineer...

  • Gas Service and Repairs Engineer

    3 days ago

    South West London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair Engineer Job Type: Subcontractor Price Work Service, maintain, and repair gas systems and appliances, including boilers, heaters, and cookers Price Work: Service - £26Repair - £55 Contract Details - Work allocated in a local radius within 45 mins- 3-5 days commitment required- Weekly pay- All parts supplied- We can...

  • Marketplace Consultant, Strategic Account Services

    6 days ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    Since 2000, Amazon has offered virtual shelf space to individuals and companies of all sizes, helping businesses reach hundreds of millions of customers every day, worldwide.The Strategic Account Services Pro Program helps medium and large-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative and...

  • Gas Service and Repair Engineer

    2 days ago

    South West London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair EngineerJob Type: SubcontractorSalary: Price WorkLocation: South West LondonWe are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the South West London...

  • Gas Service and Repair Engineer

    2 days ago

    South East London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair EngineerJob Type: SubcontractorSalary: Price WorkLocation: South East LondonWe are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the South East London...

  • Gas Service and Repair Engineer

    3 days ago

    South West London, United Kingdom Rock managed services Full time

    Job Title: Gas Service and Repair EngineerJob Type: SubcontractorSalary: Price WorkLocation: South West LondonWe are currently seeking a qualified Gas Engineer to join our team. The successful candidate will be responsible for installing, maintaining, and repairing gas systems and appliances for our clients in the South West London...